You could always try calling avid support. On Jan 18, 2014, at 9:43 PM, Nick Gawronski <[email protected]> wrote:
> Hi, I was trying to contact Avid about this issue but no luck on getting any > email addresses on the site. I was trying to see if I had the free upgrade > to pro tools 11 and was told by the guitar center to check for my avid.com > account information which of course as I bought a boxed version of pro tools > 10 I don't have. I went on the avid.com site and tried to recover my login > information but got a 500 internal server error page so went and created a > new account using my email address. Once I did that I tried both the serial > number from the boxed product and the registration ID to access my pro tools > 10 downloads and no matter what I try it says I don't have any products or > the information I entered is invalid. I did try searching the web site for > the information but found nothing. What information do I need to provide the > account system or who at Avid can I write to that can look into this issue as > this product is registerd as i got the registration successful email? Nick > Gawronski > > -- > You received this message because you are subscribed to the Google Groups > "Pro Tools Accessibility" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/groups/opt_out.
