I'd tend to have to agree with Slau on this one. I've gotten very very
similar error messages before when something went ape crap with my audio
gear.
---
Christopher Gilland
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Please kindly, add both, if you don't mind.
----- Original Message -----
From: "Slau Halatyn" <[email protected]>
To: <[email protected]>
Sent: Sunday, November 30, 2014 10:54 AM
Subject: Re: protools broken major issues
Hi Steve,
Installations instructions specify to install the driver for your audio
interface before installing Pro Tools. I don't know if this makes all the
difference in the world but I'd imagine there's something to the order. What
I would do in a case like this is use the Pro Tools Uninstaller to remove
Pro Tools, install the driver and reinstall Pro Tools. The other suggestions
like repairing disk permissions and trashing preferences isn't bad either
but I believe the main thing is the driver installation sequence. I could be
wrong, of course, but that's the way I would approach it.
Slau
On Nov 30, 2014, at 10:22 AM, Kevin Reeves <[email protected]> wrote:
Boot into the recoveryPartition and then verify and repair permissions.
That should also help.
Sent from my iPhone
On Nov 30, 2014, at 10:07 AM, TheOreoMonster <[email protected]>
wrote:
Try trashing prefs again then unplugging all Audio/midi interfaces from
the computer and Restart the computer after restarting while all
audio/midi interfaces are still unplugged try starting protools. If that
doesn’t work then back up your presets and etc and trash the pro tools
install and prefs and start from scratch with a clean install. May be
using a hammer to crack a nut, but it will most likely fix the issue
without much more fussing about.
On Nov 30, 2014, at 7:27 AM, Steve Sparrow <[email protected]>
wrote:
Hi. i seem to have major issues with protools on my mac. Basically when
ever i try to open the program i get the following message.
Could not create a new document because Assertion in
"/Volumes/Development/126373/ProTools/DFW/MacBuild/../Views/UMenu.MacOS.mm",
line 1547.
i also get a message telling me that the default plugin file can not be
created because an a l e a error 0 was incounted or something like that.
I got on to the avid knowledge base and they told me to trash the
preferences which i have done. it did not help.
Only other thing i can think off is that i just bought a pree sonus
audio box 44, I started using this without realising that there was a
dedicated driver for this device. Si went and found and installed the
audio box driver. it made no difference. so i then trashed my
preferences again to make sure it was sorted. How ever, from what i can
see, i’ve done what is suggested, and i still can not open protools 10
or 11. anyone got any thoughts. at the moment protools is totally
unusable. where to go from here.
Steve
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