ok thanks. thing is, i have been using tools for a while, and then i purchased the audio box, are they saying you have to uninstall protools before you install any driver for a new audio interface. Steve On 1 Dec 2014, at 1:54 am, Slau Halatyn <[email protected]> wrote:
> Hi Steve, > > Installations instructions specify to install the driver for your audio > interface before installing Pro Tools. I don't know if this makes all the > difference in the world but I'd imagine there's something to the order. What > I would do in a case like this is use the Pro Tools Uninstaller to remove Pro > Tools, install the driver and reinstall Pro Tools. The other suggestions like > repairing disk permissions and trashing preferences isn't bad either but I > believe the main thing is the driver installation sequence. I could be wrong, > of course, but that's the way I would approach it. > > Slau > > On Nov 30, 2014, at 10:22 AM, Kevin Reeves <[email protected]> wrote: > >> Boot into the recoveryPartition and then verify and repair permissions. That >> should also help. >> >> Sent from my iPhone >> >>> On Nov 30, 2014, at 10:07 AM, TheOreoMonster <[email protected]> >>> wrote: >>> >>> Try trashing prefs again then unplugging all Audio/midi interfaces from the >>> computer and Restart the computer after restarting while all audio/midi >>> interfaces are still unplugged try starting protools. If that doesn’t work >>> then back up your presets and etc and trash the pro tools install and >>> prefs and start from scratch with a clean install. May be using a hammer to >>> crack a nut, but it will most likely fix the issue without much more >>> fussing about. >>>> On Nov 30, 2014, at 7:27 AM, Steve Sparrow <[email protected]> >>>> wrote: >>>> >>>> Hi. i seem to have major issues with protools on my mac. Basically when >>>> ever i try to open the program i get the following message. >>>> Could not create a new document because Assertion in >>>> "/Volumes/Development/126373/ProTools/DFW/MacBuild/../Views/UMenu.MacOS.mm", >>>> line 1547. >>>> >>>> >>>> i also get a message telling me that the default plugin file can not be >>>> created because an a l e a error 0 was incounted or something like that. >>>> I got on to the avid knowledge base and they told me to trash the >>>> preferences which i have done. it did not help. >>>> >>>> Only other thing i can think off is that i just bought a pree sonus audio >>>> box 44, I started using this without realising that there was a dedicated >>>> driver for this device. Si went and found and installed the audio box >>>> driver. it made no difference. so i then trashed my preferences again to >>>> make sure it was sorted. How ever, from what i can see, i’ve done what is >>>> suggested, and i still can not open protools 10 or 11. anyone got any >>>> thoughts. at the moment protools is totally unusable. where to go from >>>> here. >>>> Steve >>>> >>>> -- >>>> You received this message because you are subscribed to the Google Groups >>>> "Pro Tools Accessibility" group. >>>> To unsubscribe from this group and stop receiving emails from it, send an >>>> email to [email protected]. >>>> For more options, visit https://groups.google.com/d/optout. >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "Pro Tools Accessibility" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to [email protected]. >>> For more options, visit https://groups.google.com/d/optout. >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Pro Tools Accessibility" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> For more options, visit https://groups.google.com/d/optout. > > -- > You received this message because you are subscribed to the Google Groups > "Pro Tools Accessibility" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
