Thanks for this. i’m using 11, but i had some issues c p u issues and the like, so I thought about installing 10 as well, to see if it ran better on this machine. so i will have to remove them both. hope this will not cause more complications. Actually i’m wondering if i mucked something up when i installed 10 a couple of weeks ago. strange thing is when i installed, it worked fine, but it took the icons for tools 11 of my doc, so not sure what else it did. maybe i did something wrong. Anyway i’ll have a look for these things, and install and go from there. Steve
On 1 Dec 2014, at 10:06 am, Slau Halatyn <[email protected]> wrote: > Hi Steve, > > No worries at all. We're all good. Look in your Documents folder and you > should find a folder entitled "Pro Tools." In there, you'll see a folder > named "Documentation." In there, you'll find a bunch of pdfs. On second > thought, you said you're using version 10. The folder might be named "Avid." > I honestly don't remember. At any rate, either Avid or Pro Tools. > > HTH, > > Slau > > On Nov 30, 2014, at 6:53 PM, Steve Sparrow <[email protected]> wrote: > >> Hey slau. thanks for all your help. Please do not think i meant anything by >> this. I appreciate your assistance. I have not read through these >> instructions. I’ll have to try to track down the manual in pdf somewhere. >> Is protools dificult to uninstall, i am still a bit new to this mac thing. >> I’ve learned a lot, but still getting there. I’ve heard that protools 10 is >> not easy to remove. or at least theres a few steps to go through to remove >> it. >> >> Steve >> >> On 1 Dec 2014, at 9:29 am, Slau Halatyn <[email protected]> wrote: >> >>> Steve, >>> >>> If you read through the installation instructions, it's clearly stated that >>> one should install drivers for third party interfaces first and then Pro >>> Tools. I'm not sure what the procedure is for adding drivers beyond that. >>> I've never had to do that. Whatever the case, I was simply sharing what I >>> personally would do in a case like this. Perhaps Avid has a specific >>> recommendation for adding drivers after the fact. Hope that helps. >>> >>> Slau >>> >>> On Nov 30, 2014, at 6:17 PM, Steve Sparrow <[email protected]> wrote: >>> >>>> ok thanks. thing is, i have been using tools for a while, and then i >>>> purchased the audio box, are they saying you have to uninstall protools >>>> before you install any driver for a new audio interface. >>>> Steve >>>> On 1 Dec 2014, at 1:54 am, Slau Halatyn <[email protected]> wrote: >>>> >>>>> Hi Steve, >>>>> >>>>> Installations instructions specify to install the driver for your audio >>>>> interface before installing Pro Tools. I don't know if this makes all the >>>>> difference in the world but I'd imagine there's something to the order. >>>>> What I would do in a case like this is use the Pro Tools Uninstaller to >>>>> remove Pro Tools, install the driver and reinstall Pro Tools. The other >>>>> suggestions like repairing disk permissions and trashing preferences >>>>> isn't bad either but I believe the main thing is the driver installation >>>>> sequence. I could be wrong, of course, but that's the way I would >>>>> approach it. >>>>> >>>>> Slau >>>>> >>>>> On Nov 30, 2014, at 10:22 AM, Kevin Reeves <[email protected]> wrote: >>>>> >>>>>> Boot into the recoveryPartition and then verify and repair permissions. >>>>>> That should also help. >>>>>> >>>>>> Sent from my iPhone >>>>>> >>>>>>> On Nov 30, 2014, at 10:07 AM, TheOreoMonster <[email protected]> >>>>>>> wrote: >>>>>>> >>>>>>> Try trashing prefs again then unplugging all Audio/midi interfaces from >>>>>>> the computer and Restart the computer after restarting while all >>>>>>> audio/midi interfaces are still unplugged try starting protools. If >>>>>>> that doesn’t work then back up your presets and etc and trash the pro >>>>>>> tools install and prefs and start from scratch with a clean install. >>>>>>> May be using a hammer to crack a nut, but it will most likely fix the >>>>>>> issue without much more fussing about. >>>>>>>> On Nov 30, 2014, at 7:27 AM, Steve Sparrow <[email protected]> >>>>>>>> wrote: >>>>>>>> >>>>>>>> Hi. i seem to have major issues with protools on my mac. Basically >>>>>>>> when ever i try to open the program i get the following message. >>>>>>>> Could not create a new document because Assertion in >>>>>>>> "/Volumes/Development/126373/ProTools/DFW/MacBuild/../Views/UMenu.MacOS.mm", >>>>>>>> line 1547. >>>>>>>> >>>>>>>> >>>>>>>> i also get a message telling me that the default plugin file can not >>>>>>>> be created because an a l e a error 0 was incounted or something like >>>>>>>> that. >>>>>>>> I got on to the avid knowledge base and they told me to trash the >>>>>>>> preferences which i have done. it did not help. >>>>>>>> >>>>>>>> Only other thing i can think off is that i just bought a pree sonus >>>>>>>> audio box 44, I started using this without realising that there was a >>>>>>>> dedicated driver for this device. Si went and found and installed the >>>>>>>> audio box driver. it made no difference. so i then trashed my >>>>>>>> preferences again to make sure it was sorted. How ever, from what i >>>>>>>> can see, i’ve done what is suggested, and i still can not open >>>>>>>> protools 10 or 11. anyone got any thoughts. at the moment protools is >>>>>>>> totally unusable. where to go from here. >>>>>>>> Steve >>>>>>>> >>>>>>>> -- >>>>>>>> You received this message because you are subscribed to the Google >>>>>>>> Groups "Pro Tools Accessibility" group. >>>>>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>>>>> an email to [email protected]. >>>>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>>> >>>>>>> -- >>>>>>> You received this message because you are subscribed to the Google >>>>>>> Groups "Pro Tools Accessibility" group. >>>>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>>>> an email to [email protected]. >>>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>> >>>>>> -- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups "Pro Tools Accessibility" group. >>>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>>> an email to [email protected]. >>>>>> For more options, visit https://groups.google.com/d/optout. >>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google Groups >>>>> "Pro Tools Accessibility" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send an >>>>> email to [email protected]. >>>>> For more options, visit https://groups.google.com/d/optout. >>>> >>>> -- >>>> You received this message because you are subscribed to the Google Groups >>>> "Pro Tools Accessibility" group. >>>> To unsubscribe from this group and stop receiving emails from it, send an >>>> email to [email protected]. >>>> For more options, visit https://groups.google.com/d/optout. >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "Pro Tools Accessibility" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to [email protected]. >>> For more options, visit https://groups.google.com/d/optout. >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Pro Tools Accessibility" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> For more options, visit https://groups.google.com/d/optout. > > -- > You received this message because you are subscribed to the Google Groups > "Pro Tools Accessibility" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
