only reason i did it is i was told it would be fine. hopefully i can just uninstall them both, some how and start again. Steve
On 1 Dec 2014, at 10:40 am, Slau Halatyn <[email protected]> wrote: > Ah, if you have both installed, there might be an issue because co-installs > are not supported under Mavericks and, therefore, Yosemite. I think you can > find compatibility info on co-installs here. > > Slau > > On Nov 30, 2014, at 7:20 PM, Steve Sparrow <[email protected]> wrote: > >> Thanks for this. i’m using 11, but i had some issues c p u issues and the >> like, so I thought about installing 10 as well, to see if it ran better on >> this machine. so i will have to remove them both. hope this will not cause >> more complications. Actually i’m wondering if i mucked something up when i >> installed 10 a couple of weeks ago. strange thing is when i installed, it >> worked fine, but it took the icons for tools 11 of my doc, so not sure what >> else it did. maybe i did something wrong. >> Anyway i’ll have a look for these things, and install and go from there. >> Steve >> >> On 1 Dec 2014, at 10:06 am, Slau Halatyn <[email protected]> wrote: >> >>> Hi Steve, >>> >>> No worries at all. We're all good. Look in your Documents folder and you >>> should find a folder entitled "Pro Tools." In there, you'll see a folder >>> named "Documentation." In there, you'll find a bunch of pdfs. On second >>> thought, you said you're using version 10. The folder might be named >>> "Avid." I honestly don't remember. At any rate, either Avid or Pro Tools. >>> >>> HTH, >>> >>> Slau >>> >>> On Nov 30, 2014, at 6:53 PM, Steve Sparrow <[email protected]> wrote: >>> >>>> Hey slau. thanks for all your help. Please do not think i meant anything >>>> by this. I appreciate your assistance. I have not read through these >>>> instructions. I’ll have to try to track down the manual in pdf somewhere. >>>> Is protools dificult to uninstall, i am still a bit new to this mac thing. >>>> I’ve learned a lot, but still getting there. I’ve heard that protools 10 >>>> is not easy to remove. or at least theres a few steps to go through to >>>> remove it. >>>> >>>> Steve >>>> >>>> On 1 Dec 2014, at 9:29 am, Slau Halatyn <[email protected]> wrote: >>>> >>>>> Steve, >>>>> >>>>> If you read through the installation instructions, it's clearly stated >>>>> that one should install drivers for third party interfaces first and then >>>>> Pro Tools. I'm not sure what the procedure is for adding drivers beyond >>>>> that. I've never had to do that. Whatever the case, I was simply sharing >>>>> what I personally would do in a case like this. Perhaps Avid has a >>>>> specific recommendation for adding drivers after the fact. Hope that >>>>> helps. >>>>> >>>>> Slau >>>>> >>>>> On Nov 30, 2014, at 6:17 PM, Steve Sparrow <[email protected]> >>>>> wrote: >>>>> >>>>>> ok thanks. thing is, i have been using tools for a while, and then i >>>>>> purchased the audio box, are they saying you have to uninstall protools >>>>>> before you install any driver for a new audio interface. >>>>>> Steve >>>>>> On 1 Dec 2014, at 1:54 am, Slau Halatyn <[email protected]> wrote: >>>>>> >>>>>>> Hi Steve, >>>>>>> >>>>>>> Installations instructions specify to install the driver for your audio >>>>>>> interface before installing Pro Tools. I don't know if this makes all >>>>>>> the difference in the world but I'd imagine there's something to the >>>>>>> order. What I would do in a case like this is use the Pro Tools >>>>>>> Uninstaller to remove Pro Tools, install the driver and reinstall Pro >>>>>>> Tools. The other suggestions like repairing disk permissions and >>>>>>> trashing preferences isn't bad either but I believe the main thing is >>>>>>> the driver installation sequence. I could be wrong, of course, but >>>>>>> that's the way I would approach it. >>>>>>> >>>>>>> Slau >>>>>>> >>>>>>> On Nov 30, 2014, at 10:22 AM, Kevin Reeves <[email protected]> wrote: >>>>>>> >>>>>>>> Boot into the recoveryPartition and then verify and repair >>>>>>>> permissions. That should also help. >>>>>>>> >>>>>>>> Sent from my iPhone >>>>>>>> >>>>>>>>> On Nov 30, 2014, at 10:07 AM, TheOreoMonster >>>>>>>>> <[email protected]> wrote: >>>>>>>>> >>>>>>>>> Try trashing prefs again then unplugging all Audio/midi interfaces >>>>>>>>> from the computer and Restart the computer after restarting while all >>>>>>>>> audio/midi interfaces are still unplugged try starting protools. If >>>>>>>>> that doesn’t work then back up your presets and etc and trash the >>>>>>>>> pro tools install and prefs and start from scratch with a clean >>>>>>>>> install. May be using a hammer to crack a nut, but it will most >>>>>>>>> likely fix the issue without much more fussing about. >>>>>>>>>> On Nov 30, 2014, at 7:27 AM, Steve Sparrow >>>>>>>>>> <[email protected]> wrote: >>>>>>>>>> >>>>>>>>>> Hi. i seem to have major issues with protools on my mac. Basically >>>>>>>>>> when ever i try to open the program i get the following message. >>>>>>>>>> Could not create a new document because Assertion in >>>>>>>>>> "/Volumes/Development/126373/ProTools/DFW/MacBuild/../Views/UMenu.MacOS.mm", >>>>>>>>>> line 1547. >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> i also get a message telling me that the default plugin file can not >>>>>>>>>> be created because an a l e a error 0 was incounted or something >>>>>>>>>> like that. >>>>>>>>>> I got on to the avid knowledge base and they told me to trash the >>>>>>>>>> preferences which i have done. it did not help. >>>>>>>>>> >>>>>>>>>> Only other thing i can think off is that i just bought a pree sonus >>>>>>>>>> audio box 44, I started using this without realising that there was >>>>>>>>>> a dedicated driver for this device. Si went and found and installed >>>>>>>>>> the audio box driver. it made no difference. so i then trashed my >>>>>>>>>> preferences again to make sure it was sorted. How ever, from what i >>>>>>>>>> can see, i’ve done what is suggested, and i still can not open >>>>>>>>>> protools 10 or 11. anyone got any thoughts. at the moment protools >>>>>>>>>> is totally unusable. where to go from here. >>>>>>>>>> Steve >>>>>>>>>> >>>>>>>>>> -- >>>>>>>>>> You received this message because you are subscribed to the Google >>>>>>>>>> Groups "Pro Tools Accessibility" group. >>>>>>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>>>>>> send an email to [email protected]. >>>>>>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>>>>> >>>>>>>>> -- >>>>>>>>> You received this message because you are subscribed to the Google >>>>>>>>> Groups "Pro Tools Accessibility" group. >>>>>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>>>>> send an email to [email protected]. >>>>>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>>>> >>>>>>>> -- >>>>>>>> You received this message because you are subscribed to the Google >>>>>>>> Groups "Pro Tools Accessibility" group. >>>>>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>>>>> an email to [email protected]. >>>>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>>> >>>>>>> -- >>>>>>> You received this message because you are subscribed to the Google >>>>>>> Groups "Pro Tools Accessibility" group. >>>>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>>>> an email to [email protected]. >>>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>> >>>>>> -- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups "Pro Tools Accessibility" group. >>>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>>> an email to [email protected]. >>>>>> For more options, visit https://groups.google.com/d/optout. >>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google Groups >>>>> "Pro Tools Accessibility" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send an >>>>> email to [email protected]. >>>>> For more options, visit https://groups.google.com/d/optout. >>>> >>>> -- >>>> You received this message because you are subscribed to the Google Groups >>>> "Pro Tools Accessibility" group. >>>> To unsubscribe from this group and stop receiving emails from it, send an >>>> email to [email protected]. >>>> For more options, visit https://groups.google.com/d/optout. >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "Pro Tools Accessibility" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to [email protected]. >>> For more options, visit https://groups.google.com/d/optout. >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Pro Tools Accessibility" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> For more options, visit https://groups.google.com/d/optout. > > > -- > You received this message because you are subscribed to the Google Groups > "Pro Tools Accessibility" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. 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