Hi Donal,
The app manager is sad to say the least! :(
Almost every "beta teem" conference call I bring this up but still no joy!
If you have an Avid support plan I suggest you call them and have them do it 
for you to save time!
This will bring this issue up again from your having to call and let Avid know 
its broke! :)
HTH
Chuck

On Apr 24, 2017, at 10:03 AM, Donal Fitzpatrick wrote:

> Hi there,
> Sadly, no joy with that whatsoever.  Interestingly, VO doesn't report 
> anything under the mouse once I execute the move.  I had thought of the 
> off-screen issue, but not the page-down solution.  However, even after 
> executing this command multiple times, no joy.  Tis most odd indeed.
> 
> Thanks a lot,
> 
> D
>> On 24 Apr 2017, at 14:45, Slau Halatyn <slauhala...@gmail.com> wrote:
>> 
>> Hi Dónal,
>> 
>> Depending upon where in the physical list the item appears, it might 
>> actually be off screen even though voiceOver will still read it. Since the 
>> Application Manager really only responds to mouse clicks rather than default 
>> actions, it's necessary to take steps to ensure things are visible when 
>> clicking. Do the following:
>> 
>> If you click "Download" or "Update" and the item doesn't change and nothing 
>> seems to happen, press the Page Down key on your keyboard and try the mouse 
>> click again. Use VO+Shift+Space Bar to click. If it still doesn't work, 
>> press Page Down again and try once more. If you happen to have a lot of 
>> plug-ins in the list, it might take several page down presses. For example, 
>> if there's an update to the White Boost plug-in, it's definitely going to be 
>> a few pages down. This all depends on your screen size and resolution, of 
>> course. Hope that helps.
>> 
>> Slau
>> 
>>> On Apr 24, 2017, at 8:00 AM, Donal Fitzpatrick <donal.fitzpatr...@dcu.ie> 
>>> wrote:
>>> 
>>> Hi all,
>>> 
>>> I'm having an issue downloading updates to plugins using the Avid 
>>> Application manager.  I am showing several updates, however when I try to 
>>> activate the "update" UI control nothing happens.  In order to activate, I 
>>> have tried when iLok is connected, and disconnected, to the USB port.  The 
>>> actions I have used to "press" the update button are:
>>> 
>>> 1. vo-space;
>>> 2. routing mouse to the "update" text, and clicking with voiceover;
>>> 3. Routing keyboard to the "update" control, and then using both space and 
>>> Enter to try to activate.
>>> 
>>> Nothing happens at all.  Has anyone a workaround for this?
>>> 
>>> Many thanks,
>>> 
>>> Dónal
>>> 
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