Hi,

The upgrades are currently free of charge for those who are able and willing
to download it via the Internet.  Since the distributor who sold you the unit
is responsible for its support/maintanance, you should really request for
update disks from the distributor.  Having said this, I can supply disks to
people who need them at only postage/blank CDR costs where applicable.

Andrew.


-----Original Message-----
From: Linda Reeder [mailto:[EMAIL PROTECTED]
Sent: Mon 20/09/2004 01:15
To: [EMAIL PROTECTED]
Subject:  Re: Re: Is anyone having this problem with your PTR?
 
Why couldn't they just send us a CD that you would put directly in to the
ptr1 Linda Reeder
----- Original Message ----- 
From: "Phil Parr" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Saturday, September 18, 2004 12:54 PM
Subject: Re: Re: Is anyone having this problem with your PTR?


>    I am old enough and maybe wise enough to understand all my ideas aren't
> good but, here I go anyway.
>    Wonder if a really savvy computer person could put the update
information
> on a c d and transfer it to the machine that way. Question probably should
> be, would the p t r accept the data from the c d drive. I suppose one
could
> transfer same from the c d rom to your p c and then import it in to the
unit
> from the u s b port as normal.
>  If you think this might work I believe  I can get it done,  and will be
> happy to snail mail you a copy.
>
>    Just the ramblings of a slightly technically  challenged old man,
>    Phil Parr.
>
> ----- Original Message ----- 
> From: "Linda Reeder" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Saturday, September 18, 2004 11:45 AM
> Subject: Re: Re: Is anyone having this problem with your PTR?
>
>
> > It was on the old firn war because I hafve never updated it because I
have
> > too much trouble trying to do it off the computer.  I wish they would do
> > like jaws does and sent the new stuff on a CD I would even be willing to
> pay
> > for it .  Even my friend Karl is having trouble down loading it off the
> > computer and he is very knowledgeable about computers.  Anyway I was
never
> > able to solve the problem Now I just record directly to the CD and hope
I
> > don't make any mistakes.  Linda Reeder
> > ----- Original Message ----- 
> > From: "Andrew Hodgson" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Thursday, September 16, 2004 1:48 AM
> > Subject: RE: Re: Is anyone having this problem with your PTR?
> >
> >
> > Hi,
> >
> > Was this under the new firmware version?  This problem manifested itself
> > under the old version.  The issue though of the recording getting
damaged
> > because of information on the disk, I think, though, is a different
issue.
> > When you had your problem, were you able to still read the data from the
> > flash card?
> >
> > Andrew.
> >
> >
> > -----Original Message-----
> > From: Linda Reeder [mailto:[EMAIL PROTECTED]
> > Sent: Thu 16/09/2004 04:49
> > To: [EMAIL PROTECTED]
> > Subject:  Re: Is anyone having this problem with your PTR?
> >
> > I have had the same progblem when I was recording some records on the
> flash
> > card.  When I tried to copy it to CD it woult do tha very thing it just
> > keept sayuing something 11 minutes but it would do that on hours and the
> > only way I could make it quit was to take the battery out and put it in
> > again.  No one ever answered me about what to do about this problem.
> Linda
> > Reeder
> > ----- Original Message ----- 
> > From: "mdl" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Wednesday, September 15, 2004 9:39 AM
> > Subject: Is anyone having this problem with your PTR?
> >
> >
> > > After working reliably for some time, I am having an annoying
recurring
> > > problem with my PTR. I want to know if anyone else has had a similar
> > > problem, and what they have learned about it.
> > >
> > > I use a micro drive in my PTR. It has worked reliably throughout. Then
> > > within the past couple of weeks, the PTR suddenly wouldn't run right
> with
> > > it. If I took out the card, the PTR worked fine. When the card was
> > > installed, if I turned on the PTR, it would recognize the card,
announce
> > how
> > > many daisy books were on it, go to the last title I was on, and then
> sound
> > > the waiting sound indefinitely. Even if I turned off the machine, this
> > > waiting sound would continue. the only way to stop the machine was to
> take
> > > out the battery.
> > > I tried erasing the card and reinstalling the books. It ran fine for a
> day
> > > or two and then the same problem happened. I tried again erasing the
> card.
> > >
> > > Then last weekend, while the card had been working, I set the PTR up
to
> > > record a conference. It worked for a while, and then would not record,
> > > giving some meaningless warning sound like its error message. There
was
> > > ample room on the card to keep recording. I didn't try recording to a
cd
> > > because i didn't have one.
> > > Later I tried copying the part of the conference that had recorded to
a
> > > CDRW. It reported that it had burned this item. Then it said that the
> cdrw
> > > was a damaged or unrecognized disc. My computer recognized the disc
and
> > its
> > > contents just fine.
> > > Finally, I took out the card, totally reformatted it in my laptop, and
> > > loaded some books on it. It ran fine for 2 days or so. then without
> > warning
> > > the first probem described above happened again i.e. when I turn it
on,
> it
> > > goes to the last title I was reading, and keeps sounding the waiting
> sound
> > > indefinitely.
> > >
> > > Any ideas? I plan to try to run the card in another ptr when I can get
> > > access to one to confirm that the card runs fine. I assume it is going
> to
> > > work because when i put the card in my laptop and look at its
contents,
> > the
> > > laptop reads it just fine.
> > >
> > > Help! anyone!
> > >
> > >
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>
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