Issue #23379 has been updated by Josh Cooper. Status changed from Unreviewed to Needs More Information
Hi Claudiu, Can you try installing 3.4.0-rc1, and when the dialog box appears that says, "Service 'Puppet Agent' (puppet) could not be installed", don't click OK. Then open a command prompt, go to `C:\Program Files (x86)\Puppet Labs\Puppet\bin` and try running `puppet agent --test --debug --trace`? If you see an exception, please paste that into the ticket. Another option is that the `win32-dir` gem is having difficulty resolving the COMMON_APPDATA directory on your system, e.g. <https://projects.puppetlabs.com/issues/23185#note-5>. To verify if this is the problem, do the following (while the dialog box above is still visible): <pre> C:\Program Files (x86)\Puppet Labs\Puppet\sys\ruby\bin>ruby -e "require 'win32/dir'; puts Dir::COMMON_APPDATA" </pre> Another possibility is that the service is not able to access the files/directories within the `COMMON_APPDATA` directory. Could you try running the following and pasting the output in the ticket: <pre> C:\>icacls C:\ProgramData\PuppetLabs\puppet\etc\puppet.conf </pre> Next, when running as an Administrator, can you try executing: <pre> C:\>takeown /f c:\programdata\puppetlabs\puppet /r C:\>icacls c:\programdata\puppetlabs\puppet /reset /t </pre> Then try installing puppet 3.4.0-rc1 again. ---------------------------------------- Bug #23379: puppet agent 3.4.0-rc1 and windows 7 Professional (DE edition) - "Service 'Puppet Agent' (puppet) could not be installed. Verify that you have sufficient privileges to instal system services. https://projects.puppetlabs.com/issues/23379#change-101210 * Author: Claudiu Vasadi * Status: Needs More Information * Priority: Normal * Assignee: * Category: windows * Target version: * Affected Puppet version: 3.4.0-rc1 * Keywords: * Branch: ---------------------------------------- All operations were carried out under the Administrator account. Puppet 3.3.2 was already installed and running. Reboot did not help and neither did removing puppet agent 3.3.2 before installing 3.4.0-rc1. Windows is a fresh install (no other applications installed) and has no SP. -- You have received this notification because you have either subscribed to it, or are involved in it. To change your notification preferences, please click here: http://projects.puppetlabs.com/my/account -- You received this message because you are subscribed to the Google Groups "Puppet Bugs" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/puppet-bugs. For more options, visit https://groups.google.com/groups/opt_out.
