Thank you Paul,

We have received similar reports in the past already.

I think what you have done is the best approach: notify the antivirus
producer about false alerts as a user and provide them with the required
information (qgis-bin.exe etc.) to investigate the problem and update
the heuristics or white list accordingly.

With the information available from the general description of the
heuristics, there is normally not a lot we can do to "solve" the problem
from our side. If Norton asks more information, please just post again
either on this list or on the qgis developer list.

Thanks again
Matthias


On 12/19/2016 12:04 PM, Lens Paul wrote:
> Hi all,
> 
> For info to Norton Security Users,
> 
> Using QGIS 2.18.1 on Windows 7 sp1 64 bits.
> 
> Norton deleted twice, without warning, qgis-bin.exe + many .py files on
> my computer + modified many registry entries.
> 
> Message was "WS.Reputation.1", linked to the so-called SONAR function of
> Norton Security.
> 
> This is how it works : "WS.Reputation.1 is a detection for files that
> have a low reputation score based on analyzing data from Symantec’s
> community of users and therefore are likely to be security risks."
> 
> The Norton (french-speaking) Assistance  confirmed me it is a false
> positive. I asked them to put QGIS on the White List.
> 
> NB: this is not the first time it happens for QGIS, see:
> https://community.norton.com/en/forums/qgis-issue.
> 
> Afterwards, I submitted also a demand for whitelisting, as a Norton
> user, on the Norton website
> (https://submit.symantec.com/false_positive/standard/), where
> qgis-bin.exe can be uploaded for testing.
> 
> I hope this will prevent any other disturbing false positive on Norton
> products. Any suggestion?
> 
> Paul
> 
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