On Wed, 27 Jan 1999 [EMAIL PROTECTED] wrote:
> > That's not what we are discussing. I'm not paying you to receive my mail,
> > your users are paying you, so that they can receive _their_ mail. Either
> > them come from dial-up or not.
>
> There are some services we choose to offer to our customers and there are
> some services that we choose not to offer to our customers. If someone wants
> a service we do not offer, we advise the to find someone who does.
This is not a service that you offer, like extra POP accounts, detailed
accounting by the second, whatever. This is something you are _NOT_
providing. Or before users sign the contract, you SPECIFICALLY say, _WE DO
NOT_ accept mail sent directly from dial-ups?
> > Obviously u never lived in a country, where monopolies are the rules, not
> > the exception.
>
> I never have. I'm not sure what to really tell you, other than, you seem to
> have a choice from among change it, leave it, or deal with it.
Change what? :
- the policies? I can't i'm not the government.
- Leave what? the country? sorry unfortunately that's not an option.
(unless someone, offers me a nice job, with a nice salary on a quiet and
peacefull place, offers directly by email please)
- Deal with it? That's what i have done for our entire life.
> > Why would they call you? They would call u and say, i suspect i haven't
> > received some mail that u deleted?
>
> There is no deletion involved if the mail never arrived. I cannot imagine
> any customer that would presume that mail they were expecting to get that
> did not arrive was simply deleted from our server.
AFAIK some people advocate, the acceptance of mail from dial up, and then
delete it. Rejection _is_ fine by me, i can take some exceptions,
deletions of ACK mail, is not an option.
cavorka:/var/qmail/control# v smtproutes
-rw-r--r-- 1 root qmail 71 Jan 18 12:47 smtproutes
> If a customer does complain that mail failed to arrive, and if it turns out
It's difficult to know, a mail hasn't arrived. :-)
> it was from a dialup line that tried to connect to us directly, I would tell
> the customer to have the peron who tried to send the mail call us directly to
> resolve the problem. If that person calls, I would advise them to not
> attempt to bypass the normal mail servers, and to use the SMTP server
> designated by their ISP, or get a dedicated IP address for their own SMTP
> server so it can be properly identified as other than a dialup. If they
> say anything that makes if convincing that they are really spammers, I will
> simply, and rudely, hang up.
Spammers simply won't give a damn, normal users do. You are not only
making life more difficult to people in general, you are also making it
more expensive.
--
Tiago Pascoal ([EMAIL PROTECTED]) FAX : +351-1-7273394
Politicamente incorrecto, e membro (nao muito) proeminente da geracao rasca.
