Hi Jake With this kind of users, i've find useful in the past the "placebo approach" and tell them to compact their PST files. Weird thing is that sometimes it solved things!! (Once, they kept downloading OLD messages stored in the server everytime they checked their mailbox. That was 150+ mails every a couple of minutes. And compacting did the trick)
Not much help, but might gain you some time. Regards- Sergio > -----Original Message----- > From: Jake Vickers [mailto:[EMAIL PROTECTED] > Sent: Thursday, March 27, 2008 10:17 AM > To: qmailtoaster-list@qmailtoaster.com > Subject: [qmailtoaster] Outlook 2003 hangs > > > I know this has been brought up before, but I see some fresh > new shiny > faces on the list and maybe there is some new knowledge > floating out there. > > I have a user that refuses to reboot Windows. He claims that it's a > problem on my end, not his, and he should never have to > reboot (but he > also refuses to install updates since he says Windows and > it's updates > are not production stable yet - go figure). > Anyway, he's running Office 2003, and every few days (about > once a week > to two weeks) his Outlook will hang sending messages. POP3 > still works > fine, but any and all messages hang in his outbox. A reboot solves > this, but he keeps insisting that it's my problem and not Outlook's. > This happens with plain messages, as well as ones with Word > attachments. I do not show any SMTP errors on my end (I don't > even show a connection > in the logs to be honest) nor any other error messages. Outlook gives > the error that the SMTP server is not responding and for him > to contact > his ISP. Other users can send emails fine using Outlook while his is > giving this error message. Once a message is hung, and other > messages > he sends will also hang. > > Has anyone seen any type of solution to this? Other than changing to > Thunderbird and/or Linux that is. > I'm off to troll the KBs on MS's site and see if there are > any solutions > there. > > > --------------------------------------------------------------------- > QmailToaster hosted by: VR Hosted <http://www.vr.org> > --------------------------------------------------------------------- > To unsubscribe, e-mail: [EMAIL PROTECTED] > For additional commands, e-mail: > [EMAIL PROTECTED] > > --------------------------------------------------------------------- QmailToaster hosted by: VR Hosted <http://www.vr.org> --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
