:) good one, and i forgot to mention that outlook 2007 work fine in
POP3/IMAP and correctly map folders on server.
On 2008.03.27, at 14:30, Sergio Minini {NETKEY} wrote:
Hi Jake
With this kind of users, i've find useful in the past the "placebo
approach" and
tell them to compact their PST files.
Weird thing is that sometimes it solved things!!
(Once, they kept downloading OLD messages stored in the server
everytime they
checked their mailbox. That was 150+ mails every a couple of
minutes. And
compacting did the trick)
Not much help, but might gain you some time.
Regards- Sergio
-----Original Message-----
From: Jake Vickers [mailto:[EMAIL PROTECTED]
Sent: Thursday, March 27, 2008 10:17 AM
To: [email protected]
Subject: [qmailtoaster] Outlook 2003 hangs
I know this has been brought up before, but I see some fresh
new shiny
faces on the list and maybe there is some new knowledge
floating out there.
I have a user that refuses to reboot Windows. He claims that it's a
problem on my end, not his, and he should never have to
reboot (but he
also refuses to install updates since he says Windows and
it's updates
are not production stable yet - go figure).
Anyway, he's running Office 2003, and every few days (about
once a week
to two weeks) his Outlook will hang sending messages. POP3
still works
fine, but any and all messages hang in his outbox. A reboot solves
this, but he keeps insisting that it's my problem and not Outlook's.
This happens with plain messages, as well as ones with Word
attachments. I do not show any SMTP errors on my end (I don't
even show a connection
in the logs to be honest) nor any other error messages. Outlook gives
the error that the SMTP server is not responding and for him
to contact
his ISP. Other users can send emails fine using Outlook while his is
giving this error message. Once a message is hung, and other
messages
he sends will also hang.
Has anyone seen any type of solution to this? Other than changing to
Thunderbird and/or Linux that is.
I'm off to troll the KBs on MS's site and see if there are
any solutions
there.
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