On 02/23/2012 11:12 AM, Eric Shubert wrote:
On 02/23/2012 09:41 AM, Joel Eddy wrote:


I've got a situation going on that an end user hits the tcp.smtp limit of 50. Their Norton AV pops up with error 571 Maximum number of recipients for one session. So I'm assuming it's the tcp.smtp limit causing it. They use
POP3 to send, receive mail.

My questions are.
Q. What is considered a session. And what limits it. Is it time in minutes,
seconds or ?

A.

Q. Is it considered a session from the moment the Outlook client sends it's
first message of the day, and does it continue the session if you leave
Outlook open all day?

A.

I know I can up the CHKUSER_RCPTLIMIT="50" but if I set it to 100 and the end user sends 150 messages a day, does it still hit the per session limit?

If so then the answer would be to shut down Outlook before sending more than
50 or what ever number of messages. Right?

Any ideas you have are welcome.

Thanks.

Joel


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Since it's NortonAV that's issuing the message, I expect that the solution lies therein.

Although I can't speak to the tcp.smtp configuration, we used to run Symantec antivirus here so maybe I can clarify what's going on with that.

When you have a Norton/Symantec antivirus product installed on a Windows box and configured to monitor your email, it inserts itself as a transparent proxy, watching all inbound & outbound traffic on typical email protocol ports on that machine. The Norton/Symantec product is not generating the error, it's simply reporting back to the user what it received from the outbound mail server.


Brent Gardner



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