Hi Folks,

The client responded when they send email to our server it is showing a
connection timeout from their end and not releasing from their server and
not reaching our server.
Is that our dns issue or their dns issue or any other issue?
Do I need to do anything on my end?

Am facing this issue only for this domain, rest of others are working well
(incoming/outgoing)


On Wed, Jun 23, 2021 at 9:39 PM Eric Broch <[email protected]> wrote:

> Get the IP address of the remote MX of questionable domain and search the
> logs for it. If it is not in the log it can hardly be your problem.
> On Jun 22, 2021, at 9:41 PM, ChandranManikandan <[email protected]> wrote:
>>
>> Hi Friends,
>>
>> One of our client emails is not delivered to our server.
>> And I have checked the mail queue and smtp logs, but that email domain is
>> not on our logs.
>> I have asked clients for a bounce message, but they said there is no
>> bounce message.
>> Rest of all the domains email incoming/outgoing is no issue except one to
>> three domains email receiving on our server.
>> But we are able to send email to them and they got our email.
>> Any troubleshooting needs to be done on my server?
>>
>> My server is Centos 7 64 bit with qmt.
>> I Appreciate anyone who helps me.
>>
>>
>>
>>
>> On Mon, Jun 14, 2021 at 3:27 PM ChandranManikandan <[email protected]>
>> wrote:
>>
>>> Hi Folks,
>>>
>>> I tried to change spf behavior 3 to 1 now emails are getting delivered.
>>> I will keep monitoring for another few days and update here.
>>>
>>> Thanks for your help.
>>>
>>> On Mon, Jun 14, 2021 at 2:46 PM ChandranManikandan <[email protected]>
>>> wrote:
>>>
>>>> Hi Remo,
>>>>
>>>>   Yes, My domain DNS is working fine.
>>>>
>>>> Only a few domain emails are not delivered to our email client and the
>>>> log is showing like above.
>>>>
>>>>
>>>> On Mon, Jun 14, 2021 at 1:46 PM Remo Mattei <[email protected]> wrote:
>>>>
>>>>> Is dns still working? This will check the domain dns records so I
>>>>> would go that route and see.
>>>>>
>>>>> Il giorno 13 giu 2021, alle ore 19:32, ChandranManikandan <
>>>>> [email protected]> ha scritto:
>>>>>
>>>>> 
>>>>> Hi Folks,
>>>>>
>>>>> Suddenly email is not delivered from some domains and qmail/smtp log
>>>>> is showing below like that when i check the log. Queue also no email 
>>>>> there.
>>>>>
>>>>> CHKUSER accepted sender: from <[email protected]::>rcpt <> : sender accepted
>>>>>
>>>>> and they got a bounce message below like that.
>>>>>
>>>>> ----- The following addresses had permanent fatal errors -----
>>>>> <[email protected]>
>>>>>     (reason: 451 SPF lookup failure (#4.3.0))
>>>>> I have checked my domain spf and have not found any error and I
>>>>> haven't changed recently.
>>>>>
>>>>>   Could anyone help me, how to fix this
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>>
>>>>> *Regards,Manikandan.C*
>>>>>
>>>>>
>>>>
>>>> --
>>>>
>>>>
>>>> *Regards,Manikandan.C*
>>>>
>>>
>>>
>>> --
>>>
>>>
>>> *Regards,Manikandan.C*
>>>
>>
>>
>> --
>>
>>
>> *Regards,Manikandan.C*
>>
>

-- 


*Regards,Manikandan.C*

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