Hi Eric,

My recipient domains are panasiagroup.net & pan-asia.in

On Fri, Jul 2, 2021 at 12:16 PM Eric Broch <[email protected]> wrote:

> And what is the recipient domain?
>
>
> On 7/1/2021 9:58 PM, Mani Kandan wrote:
>
> Hi Eric,
> Sender domain: genpact.com
>
>
>
>
> On 1 Jul 2021, at 9:26 PM, Eric Broch <[email protected]>
> <[email protected]> wrote:
>
> 
>
> What's the domain?
> On 7/1/2021 12:54 AM, ChandranManikandan wrote:
>
> Hi Folks,
>
> The client responded when they send email to our server it is showing a
> connection timeout from their end and not releasing from their server and
> not reaching our server.
> Is that our dns issue or their dns issue or any other issue?
> Do I need to do anything on my end?
>
> Am facing this issue only for this domain, rest of others are working well
> (incoming/outgoing)
>
>
> On Wed, Jun 23, 2021 at 9:39 PM Eric Broch <[email protected]>
> wrote:
>
>> Get the IP address of the remote MX of questionable domain and search the
>> logs for it. If it is not in the log it can hardly be your problem.
>> On Jun 22, 2021, at 9:41 PM, ChandranManikandan <[email protected]>
>> wrote:
>>>
>>> Hi Friends,
>>>
>>> One of our client emails is not delivered to our server.
>>> And I have checked the mail queue and smtp logs, but that email domain
>>> is not on our logs.
>>> I have asked clients for a bounce message, but they said there is no
>>> bounce message.
>>> Rest of all the domains email incoming/outgoing is no issue except one
>>> to three domains email receiving on our server.
>>> But we are able to send email to them and they got our email.
>>> Any troubleshooting needs to be done on my server?
>>>
>>> My server is Centos 7 64 bit with qmt.
>>> I Appreciate anyone who helps me.
>>>
>>>
>>>
>>>
>>> On Mon, Jun 14, 2021 at 3:27 PM ChandranManikandan <[email protected]>
>>> wrote:
>>>
>>>> Hi Folks,
>>>>
>>>> I tried to change spf behavior 3 to 1 now emails are getting delivered.
>>>> I will keep monitoring for another few days and update here.
>>>>
>>>> Thanks for your help.
>>>>
>>>> On Mon, Jun 14, 2021 at 2:46 PM ChandranManikandan <[email protected]>
>>>> wrote:
>>>>
>>>>> Hi Remo,
>>>>>
>>>>>   Yes, My domain DNS is working fine.
>>>>>
>>>>> Only a few domain emails are not delivered to our email client and the
>>>>> log is showing like above.
>>>>>
>>>>>
>>>>> On Mon, Jun 14, 2021 at 1:46 PM Remo Mattei <[email protected]> wrote:
>>>>>
>>>>>> Is dns still working? This will check the domain dns records so I
>>>>>> would go that route and see.
>>>>>>
>>>>>> Il giorno 13 giu 2021, alle ore 19:32, ChandranManikandan <
>>>>>> [email protected]> ha scritto:
>>>>>>
>>>>>> 
>>>>>> Hi Folks,
>>>>>>
>>>>>> Suddenly email is not delivered from some domains and qmail/smtp log
>>>>>> is showing below like that when i check the log. Queue also no email 
>>>>>> there.
>>>>>>
>>>>>> CHKUSER accepted sender: from <[email protected]::> <[email protected]::>rcpt <>
>>>>>> : sender accepted
>>>>>>
>>>>>> and they got a bounce message below like that.
>>>>>>
>>>>>> ----- The following addresses had permanent fatal errors -----
>>>>>> <[email protected]> <[email protected]>
>>>>>>     (reason: 451 SPF lookup failure (#4.3.0))
>>>>>> I have checked my domain spf and have not found any error and I
>>>>>> haven't changed recently.
>>>>>>
>>>>>>   Could anyone help me, how to fix this
>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>>
>>>>>> *Regards, Manikandan.C *
>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>>
>>>>>
>>>>> *Regards, Manikandan.C *
>>>>>
>>>>
>>>>
>>>> --
>>>>
>>>>
>>>> *Regards, Manikandan.C *
>>>>
>>>
>>>
>>> --
>>>
>>>
>>> *Regards, Manikandan.C *
>>>
>>
>
> --
>
>
> *Regards, Manikandan.C *
>
>

-- 


*Regards,Manikandan.C*

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