Hi Eric, Sender domain: genpact.com
> On 1 Jul 2021, at 9:26 PM, Eric Broch <[email protected]> wrote: > > > What's the domain? > > On 7/1/2021 12:54 AM, ChandranManikandan wrote: >> Hi Folks, >> >> The client responded when they send email to our server it is showing a >> connection timeout from their end and not releasing from their server and >> not reaching our server. >> Is that our dns issue or their dns issue or any other issue? >> Do I need to do anything on my end? >> >> Am facing this issue only for this domain, rest of others are working well >> (incoming/outgoing) >> >> >> On Wed, Jun 23, 2021 at 9:39 PM Eric Broch <[email protected]> wrote: >>> Get the IP address of the remote MX of questionable domain and search the >>> logs for it. If it is not in the log it can hardly be your problem. >>> On Jun 22, 2021, at 9:41 PM, ChandranManikandan <[email protected]> wrote: >>>> >>>> Hi Friends, >>>> >>>> One of our client emails is not delivered to our server. >>>> And I have checked the mail queue and smtp logs, but that email domain is >>>> not on our logs. >>>> I have asked clients for a bounce message, but they said there is no >>>> bounce message. >>>> Rest of all the domains email incoming/outgoing is no issue except one to >>>> three domains email receiving on our server. >>>> But we are able to send email to them and they got our email. >>>> Any troubleshooting needs to be done on my server? >>>> >>>> My server is Centos 7 64 bit with qmt. >>>> I Appreciate anyone who helps me. >>>> >>>> >>>> >>>> >>>> On Mon, Jun 14, 2021 at 3:27 PM ChandranManikandan <[email protected]> >>>> wrote: >>>>> Hi Folks, >>>>> >>>>> I tried to change spf behavior 3 to 1 now emails are getting delivered. >>>>> I will keep monitoring for another few days and update here. >>>>> >>>>> Thanks for your help. >>>>> >>>>> On Mon, Jun 14, 2021 at 2:46 PM ChandranManikandan <[email protected]> >>>>> wrote: >>>>>> Hi Remo, >>>>>> >>>>>> Yes, My domain DNS is working fine. >>>>>> >>>>>> Only a few domain emails are not delivered to our email client and the >>>>>> log is showing like above. >>>>>> >>>>>> >>>>>> On Mon, Jun 14, 2021 at 1:46 PM Remo Mattei <[email protected]> wrote: >>>>>>> Is dns still working? This will check the domain dns records so I would >>>>>>> go that route and see. >>>>>>> >>>>>>>> Il giorno 13 giu 2021, alle ore 19:32, ChandranManikandan >>>>>>>> <[email protected]> ha scritto: >>>>>>>> >>>>>>>> >>>>>>>> Hi Folks, >>>>>>>> >>>>>>>> Suddenly email is not delivered from some domains and qmail/smtp log >>>>>>>> is showing below like that when i check the log. Queue also no email >>>>>>>> there. >>>>>>>> >>>>>>>> CHKUSER accepted sender: from <[email protected]::>rcpt <> : sender accepted >>>>>>>> >>>>>>>> and they got a bounce message below like that. >>>>>>>> >>>>>>>> ----- The following addresses had permanent fatal errors ----- >>>>>>>> <[email protected]> >>>>>>>> (reason: 451 SPF lookup failure (#4.3.0)) >>>>>>>> I have checked my domain spf and have not found any error and I >>>>>>>> haven't changed recently. >>>>>>>> >>>>>>>> Could anyone help me, how to fix this >>>>>>>> >>>>>>>> >>>>>>>> -- >>>>>>>> Regards, >>>>>>>> Manikandan.C >>>>>> >>>>>> >>>>>> -- >>>>>> Regards, >>>>>> Manikandan.C >>>>> >>>>> >>>>> -- >>>>> Regards, >>>>> Manikandan.C >>>> >>>> >>>> -- >>>> Regards, >>>> Manikandan.C >> >> >> -- >> Regards, >> Manikandan.C
