Check Dovecot log to see if Outlook is connecting.

On Sep 1, 2021, 8:32 PM, at 8:32 PM, Eric Broch <ebr...@whitehorsetc.com> wrote:
>Order:
>
>1) Add new account
>2) Enter email address & hit continue
>3) Turn on advanced & fill in IMAP & SMTP Settings & hit check at top
>of screen.
>
>On Sep 1, 2021, 8:23 PM, at 8:23 PM, Eric Broch
><ebr...@whitehorsetc.com> wrote:
>>Also, your certificate must be valid or you'll run into problems
>>
>>On Sep 1, 2021, 8:19 PM, at 8:19 PM, Eric Broch
>><ebr...@whitehorsetc.com> wrote:
>>>Just created an account with Outlook for Android connecting to
>QMT/COS
>>>7, you must use the advanced setting option.
>>>
>>>On Sep 1, 2021, 8:11 PM, at 8:11 PM, Eric Broch
>>><ebr...@whitehorsetc.com> wrote:
>>>>I used to use Outlook but went to BlueMail. 
>>>>
>>>>On Sep 1, 2021, 7:25 PM, at 7:25 PM, Jeff Koch
>>>><jeffk...@intersessions.com> wrote:
>>>>>Yes - and Gmail for Android works and can connect to the email
>>>>account.
>>>>>
>>>>>Also, Amazon Fire Tablet (which is Android) can also connect to the
>>>>>email account on a non-SSL basis.  The only issue is Microsoft
>>>Outlook
>>>>>for Android which can't connect.  I'm sure there must be others on
>>>the
>>>>>list with Android devices that have the current Microsoft Outlook
>>>app.
>>>>>Are you able to connect to a QM7 IMAP email account?
>>>>>
>>>>>Jeff
>>>>>
>>>>>On 9/1/2021 8:29 PM, Eric Broch wrote:
>>>>>> Does your web mail work?
>>>>>> On Sep 1, 2021, at 5:12 PM, Jeff Koch <jeffk...@intersessions.com
>>>>>> <mailto:jeffk...@intersessions.com>> wrote:
>>>>>>
>>>>>>     Neither IMAP or IMAPS will connect - Jeff
>>>>>>
>>>>>>     On 9/1/2021 6:16 PM, Eric Broch wrote:
>>>>>>>
>>>>>>>     What protocol, IMAP, IMAPS, SMTPS...?
>>>>>>>
>>>>>>>     On 9/1/2021 2:36 PM, Jeff Koch wrote:
>>>>>>>>
>>>>>>>>     We have a customer trying to connect to his qmail-toaster
>>>>email
>>>>>>>>     account using the MicroSoft Outlook app on an Android
>phone.
>>>>He
>>>>>>>>     keeps getting bounced off with the message 'can't connect
>to
>>>>>>>>     server' or 'can't login'.  I did some research on the MS
>>>>forums
>>>>>>>>     and apparently this Outlook app only connects with SSL (no
>>>>>>>>     STARTTLS) and TLS 1.2 or higher.  If the mailserver tries
>>>>>>>>     anything else first the connection is dropped.
>>>>>>>>
>>>>>>>>     Is there any known work-around or configuration adjustment
>>>>>>>>     needed to get this Android Outlook app to work with the
>>>>>toaster.
>>>>>>>>
>>>>>>>>     We're running qmail-1.03-2.2.qt.cdb.el7.x86_64.rpm
>>>>>>>>
>>>>>>>>     Thanks, Jeff
>>>>>>

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