Check Dovecot log to see if Outlook is connecting.
On Sep 1, 2021, 8:32 PM, at 8:32 PM, Eric Broch <ebr...@whitehorsetc.com> wrote: >Order: > >1) Add new account >2) Enter email address & hit continue >3) Turn on advanced & fill in IMAP & SMTP Settings & hit check at top >of screen. > >On Sep 1, 2021, 8:23 PM, at 8:23 PM, Eric Broch ><ebr...@whitehorsetc.com> wrote: >>Also, your certificate must be valid or you'll run into problems >> >>On Sep 1, 2021, 8:19 PM, at 8:19 PM, Eric Broch >><ebr...@whitehorsetc.com> wrote: >>>Just created an account with Outlook for Android connecting to >QMT/COS >>>7, you must use the advanced setting option. >>> >>>On Sep 1, 2021, 8:11 PM, at 8:11 PM, Eric Broch >>><ebr...@whitehorsetc.com> wrote: >>>>I used to use Outlook but went to BlueMail. >>>> >>>>On Sep 1, 2021, 7:25 PM, at 7:25 PM, Jeff Koch >>>><jeffk...@intersessions.com> wrote: >>>>>Yes - and Gmail for Android works and can connect to the email >>>>account. >>>>> >>>>>Also, Amazon Fire Tablet (which is Android) can also connect to the >>>>>email account on a non-SSL basis. The only issue is Microsoft >>>Outlook >>>>>for Android which can't connect. I'm sure there must be others on >>>the >>>>>list with Android devices that have the current Microsoft Outlook >>>app. >>>>>Are you able to connect to a QM7 IMAP email account? >>>>> >>>>>Jeff >>>>> >>>>>On 9/1/2021 8:29 PM, Eric Broch wrote: >>>>>> Does your web mail work? >>>>>> On Sep 1, 2021, at 5:12 PM, Jeff Koch <jeffk...@intersessions.com >>>>>> <mailto:jeffk...@intersessions.com>> wrote: >>>>>> >>>>>> Neither IMAP or IMAPS will connect - Jeff >>>>>> >>>>>> On 9/1/2021 6:16 PM, Eric Broch wrote: >>>>>>> >>>>>>> What protocol, IMAP, IMAPS, SMTPS...? >>>>>>> >>>>>>> On 9/1/2021 2:36 PM, Jeff Koch wrote: >>>>>>>> >>>>>>>> We have a customer trying to connect to his qmail-toaster >>>>email >>>>>>>> account using the MicroSoft Outlook app on an Android >phone. >>>>He >>>>>>>> keeps getting bounced off with the message 'can't connect >to >>>>>>>> server' or 'can't login'. I did some research on the MS >>>>forums >>>>>>>> and apparently this Outlook app only connects with SSL (no >>>>>>>> STARTTLS) and TLS 1.2 or higher. If the mailserver tries >>>>>>>> anything else first the connection is dropped. >>>>>>>> >>>>>>>> Is there any known work-around or configuration adjustment >>>>>>>> needed to get this Android Outlook app to work with the >>>>>toaster. >>>>>>>> >>>>>>>> We're running qmail-1.03-2.2.qt.cdb.el7.x86_64.rpm >>>>>>>> >>>>>>>> Thanks, Jeff >>>>>>