Then it has nothing to do with your server. Are you sure all the settings are correct?
On Sep 1, 2021, 8:53 PM, at 8:53 PM, Jeff Koch <[email protected]> wrote: >Connections from other email clients show in the dovecot log but not >the >attempts from Outlook for Android. - Jeff > >On 9/1/2021 10:35 PM, Eric Broch wrote: >> Check Dovecot log to see if Outlook is connecting. >> On Sep 1, 2021, at 8:32 PM, Eric Broch <[email protected] >> <mailto:[email protected]>> wrote: >> >> Order: >> >> 1) Add new account >> 2) Enter email address & hit continue >> 3) Turn on advanced & fill in IMAP & SMTP Settings & hit check at >> top of screen. >> On Sep 1, 2021, at 8:23 PM, Eric Broch < [email protected] >> <mailto:[email protected]>> wrote: >> >> Also, your certificate must be valid or you'll run into >problems >> On Sep 1, 2021, at 8:19 PM, Eric Broch < >> [email protected] <mailto:[email protected]>> >wrote: >> >> Just created an account with Outlook for Android >> connecting to QMT/COS 7, you must use the advanced >setting >> option. >> On Sep 1, 2021, at 8:11 PM, Eric Broch < >> [email protected] <mailto:[email protected]>> >> wrote: >> >> I used to use Outlook but went to BlueMail. >> On Sep 1, 2021, at 7:25 PM, Jeff Koch < >> [email protected] >> <mailto:[email protected]>> wrote: >> >> Yes - and Gmail for Android works and can connect >> to the email account. Also, Amazon Fire Tablet >> (which is Android) can also connect to the email >> account on a non-SSL basis. The only issue is >> Microsoft Outlook for Android which can't >> connect. I'm sure there must be others on the >> list with Android devices that have the current >> Microsoft Outlook app. Are you able to connect to >> a QM7 IMAP email account? >> >> Jeff >> >> On 9/1/2021 8:29 PM, Eric Broch wrote: >>> Does your web mail work? >>> On Sep 1, 2021, at 5:12 PM, Jeff Koch < >>> [email protected] >>> <mailto:[email protected]>> wrote: >>> >>> Neither IMAP or IMAPS will connect - Jeff >>> >>> On 9/1/2021 6:16 PM, Eric Broch wrote: >>>> >>>> What protocol, IMAP, IMAPS, SMTPS...? >>>> >>>> On 9/1/2021 2:36 PM, Jeff Koch wrote: >>>>> >>>>> We have a customer trying to connect to >his >>>>> qmail-toaster email account using the >>>>> MicroSoft Outlook app on an Android phone. >>>>> He keeps getting bounced off with the >>>>> message 'can't connect to server' or >'can't >>>>> login'. I did some research on the MS >>>>> forums and apparently this Outlook app >only >>>>> connects with SSL (no STARTTLS) and TLS >1.2 >>>>> or higher. If the mailserver tries >>>>> anything else first the connection is >dropped. >>>>> >>>>> Is there any known work-around or >>>>> configuration adjustment needed to get >this >>>>> Android Outlook app to work with the >toaster. >>>>> >>>>> We're running >>>>> qmail-1.03-2.2.qt.cdb.el7.x86_64.rpm >>>>> >>>>> Thanks, Jeff >>> >>
