Connections from other email clients show in the dovecot log but not the attempts from Outlook for Android. - Jeff

On 9/1/2021 10:35 PM, Eric Broch wrote:
Check Dovecot log to see if Outlook is connecting.
On Sep 1, 2021, at 8:32 PM, Eric Broch <[email protected] <mailto:[email protected]>> wrote:

    Order:

    1) Add new account
    2) Enter email address & hit continue
    3) Turn on advanced & fill in IMAP & SMTP Settings & hit check at
    top of screen.
    On Sep 1, 2021, at 8:23 PM, Eric Broch < [email protected]
    <mailto:[email protected]>> wrote:

        Also, your certificate must be valid or you'll run into problems
        On Sep 1, 2021, at 8:19 PM, Eric Broch <
        [email protected] <mailto:[email protected]>> wrote:

            Just created an account with Outlook for Android
            connecting to QMT/COS 7, you must use the advanced setting
            option.
            On Sep 1, 2021, at 8:11 PM, Eric Broch <
            [email protected] <mailto:[email protected]>>
            wrote:

                I used to use Outlook but went to BlueMail.
                On Sep 1, 2021, at 7:25 PM, Jeff Koch <
                [email protected]
                <mailto:[email protected]>> wrote:

                    Yes - and Gmail for Android works and can connect
                    to the email account. Also, Amazon Fire Tablet
                    (which is Android) can also connect to the email
                    account on a non-SSL basis. The only issue is
                    Microsoft Outlook for Android which can't
                    connect.  I'm sure there must be others on the
                    list with Android devices that have the current
                    Microsoft Outlook app. Are you able to connect to
                    a QM7 IMAP email account?

                    Jeff

                    On 9/1/2021 8:29 PM, Eric Broch wrote:
                    Does your web mail work?
                    On Sep 1, 2021, at 5:12 PM, Jeff Koch <
                    [email protected]
                    <mailto:[email protected]>> wrote:

                        Neither IMAP or IMAPS will connect - Jeff

                        On 9/1/2021 6:16 PM, Eric Broch wrote:

                        What protocol, IMAP, IMAPS, SMTPS...?

                        On 9/1/2021 2:36 PM, Jeff Koch wrote:

                        We have a customer trying to connect to his
                        qmail-toaster email account using the
                        MicroSoft Outlook app on an Android phone.
                        He keeps getting bounced off with the
                        message 'can't connect to server' or 'can't
                        login'.  I did some research on the MS
                        forums and apparently this Outlook app only
                        connects with SSL (no STARTTLS) and TLS 1.2
                        or higher.  If the mailserver tries
                        anything else first the connection is dropped.

                        Is there any known work-around or
                        configuration adjustment needed to get this
                        Android Outlook app to work with the toaster.

                        We're running
                        qmail-1.03-2.2.qt.cdb.el7.x86_64.rpm

                        Thanks, Jeff



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