Have you tried it yourself, do you have an andriod, or could you create a 
temporary account and let me try?

On Sep 1, 2021, 8:57 PM, at 8:57 PM, Eric Broch <[email protected]> wrote:
>Then it has nothing to do with your server. Are you sure all the
>settings are correct?
>
>On Sep 1, 2021, 8:53 PM, at 8:53 PM, Jeff Koch
><[email protected]> wrote:
>>Connections from other email clients show in the dovecot log but not
>>the
>>attempts from Outlook for Android. - Jeff
>>
>>On 9/1/2021 10:35 PM, Eric Broch wrote:
>>> Check Dovecot log to see if Outlook is connecting.
>>> On Sep 1, 2021, at 8:32 PM, Eric Broch <[email protected]
>>> <mailto:[email protected]>> wrote:
>>>
>>>     Order:
>>>
>>>     1) Add new account
>>>     2) Enter email address & hit continue
>>>     3) Turn on advanced & fill in IMAP & SMTP Settings & hit check
>at
>>>     top of screen.
>>>     On Sep 1, 2021, at 8:23 PM, Eric Broch < [email protected]
>>>     <mailto:[email protected]>> wrote:
>>>
>>>         Also, your certificate must be valid or you'll run into
>>problems
>>>         On Sep 1, 2021, at 8:19 PM, Eric Broch <
>>>         [email protected] <mailto:[email protected]>>
>>wrote:
>>>
>>>             Just created an account with Outlook for Android
>>>             connecting to QMT/COS 7, you must use the advanced
>>setting
>>>             option.
>>>             On Sep 1, 2021, at 8:11 PM, Eric Broch <
>>>             [email protected]
><mailto:[email protected]>>
>>>             wrote:
>>>
>>>                 I used to use Outlook but went to BlueMail.
>>>                 On Sep 1, 2021, at 7:25 PM, Jeff Koch <
>>>                 [email protected]
>>>                 <mailto:[email protected]>> wrote:
>>>
>>>                     Yes - and Gmail for Android works and can
>connect
>>>                     to the email account. Also, Amazon Fire Tablet
>>>                     (which is Android) can also connect to the email
>>>                     account on a non-SSL basis. The only issue is
>>>                     Microsoft Outlook for Android which can't
>>>                     connect.  I'm sure there must be others on the
>>>                     list with Android devices that have the current
>>>                     Microsoft Outlook app. Are you able to connect
>to
>>>                     a QM7 IMAP email account?
>>>
>>>                     Jeff
>>>
>>>                     On 9/1/2021 8:29 PM, Eric Broch wrote:
>>>>                     Does your web mail work?
>>>>                     On Sep 1, 2021, at 5:12 PM, Jeff Koch <
>>>>                     [email protected]
>>>>                     <mailto:[email protected]>> wrote:
>>>>
>>>>                         Neither IMAP or IMAPS will connect - Jeff
>>>>
>>>>                         On 9/1/2021 6:16 PM, Eric Broch wrote:
>>>>>
>>>>>                         What protocol, IMAP, IMAPS, SMTPS...?
>>>>>
>>>>>                         On 9/1/2021 2:36 PM, Jeff Koch wrote:
>>>>>>
>>>>>>                         We have a customer trying to connect to
>>his
>>>>>>                         qmail-toaster email account using the
>>>>>>                         MicroSoft Outlook app on an Android
>phone.
>>>>>>                         He keeps getting bounced off with the
>>>>>>                         message 'can't connect to server' or
>>'can't
>>>>>>                         login'.  I did some research on the MS
>>>>>>                         forums and apparently this Outlook app
>>only
>>>>>>                         connects with SSL (no STARTTLS) and TLS
>>1.2
>>>>>>                         or higher.  If the mailserver tries
>>>>>>                         anything else first the connection is
>>dropped.
>>>>>>
>>>>>>                         Is there any known work-around or
>>>>>>                         configuration adjustment needed to get
>>this
>>>>>>                         Android Outlook app to work with the
>>toaster.
>>>>>>
>>>>>>                         We're running
>>>>>>                         qmail-1.03-2.2.qt.cdb.el7.x86_64.rpm
>>>>>>
>>>>>>                         Thanks, Jeff
>>>>
>>>

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