On Fri, 19 Apr 2002, Eric Luyten wrote: > > I have tried to contact a user popping excessively on several occasions. > > The usual response is "yeah yeah" and then no change in behaviour. > > touch /var/mail/.<username>.pop works miracles
In one case which springs to mind, the reaction was to change provider. To be brutally honest, users who generate lots of helpdesk calls are better off being handed off to a competitor, unless the helpdesk is on a 1-900. AB
