I apologize if this is a known issue.  This is the first time
I have come across it and am baffled.  If this is off topic,
please let me know and I'll continue my search elsewhere.

I have a client with a Linux 2.2.14 server, was running std
ipop3d, now running latest version of Qpopper.  I admin the
server.

He has two Windows boxes at home running the latest versions
of Outlook (supposedly, still trying to get more information
on this).  On one machine, which does not get much e-mail,
there is no problem checking e-mail.  The other machine has
an acct on the server which gathers lots of e-mail.

When he checks his e-mail, there are times he gets a Timeout
on the server.  Currently, it is set to default of 120 secs.
Tried to run at 10 mins, same problem.

Most of the time his e-mail works.  However, it seems some
type of message gets in his mail file, and Outlook stops
downloading the e-mail.  It eventually times out, and the
mail gets all put back in the mail file.  He tries again.
Same thing.  I have to go edit the file to remove the msg.
It is usually one of those recent spams enticing users to
apply a "Microsoft" patch, which is included in the msg.

We tried increasing the timeout on the Outlook side.  That
did not help.

It does not appear to be a timeout issue.  It appears to
be an Outlook problem.  However, is there some problem with
the way POP mail is presented to Outlook clients that could
cause this?

Has anyone with Outlook experience seen this before?  Any
pointers from anyone as to what I can have my client do?
He is remote and I do not really know what he is seeing,
other than him saying it just stops downloading at message
22 of 256.  Then it quits.

Please point me in the direction I should go to help him.
I truly appreciate any time you spend on helping me out.

Thank you.

JohnM

-- 
John Mendenhall
[EMAIL PROTECTED]
surf utopia
internet services

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