On Thu, 02 Oct 2003, John Mendenhall wrote: > When he checks his e-mail, there are times he gets a Timeout > on the server. Currently, it is set to default of 120 secs. > Tried to run at 10 mins, same problem. > > Most of the time his e-mail works. However, it seems some > type of message gets in his mail file, and Outlook stops > downloading the e-mail. It eventually times out, and the > mail gets all put back in the mail file. He tries again. > Same thing. I have to go edit the file to remove the msg. > It is usually one of those recent spams enticing users to > apply a "Microsoft" patch, which is included in the msg.
I apologize for responding to my own message, but I have obtained some additional information. According to my client, as he downloads e-mail from Qpopper, when he hits this particular "Microsoft" patch virus, his McAfee pops up and handles the virus. Then, it goes away, and comes back. Then, Outlook does not continue retrieving the e-mail messages. It just hangs there and the qpopper server times out. I don't quite understand this, but this is what I am getting from my client. He used to connect to a POP server using InterMail, and he says he never had this problem. So, does anyone know about any problems with Outlook, QPopper, and Mcafee virus scanner? Please let me know. Thanks. JohnM -- John Mendenhall [EMAIL PROTECTED] surf utopia internet services
