On Thu, 02 Oct 2003, Ken Anderson wrote: > John Mendenhall wrote: > > >On Thu, 02 Oct 2003, John Mendenhall wrote: > > > >According to my client, as he downloads e-mail from Qpopper, > >when he hits this particular "Microsoft" patch virus, his > >McAfee pops up and handles the virus. Then, it goes away, > >and comes back. Then, Outlook does not continue retrieving > >the e-mail messages. It just hangs there and the qpopper > >server times out. I don't quite understand this, but this > >is what I am getting from my client. > > Have him tell McAfee to stop scanning incoming mail, or quarantine > without asking about it, or some other action that doesn't require the > user's input. If it doens't get quarantined immediately, it's not a > biggie, since if he opens the attachment later, McAfee will catch it at > that point, and that's a better time to deal with it, since it's causing > pop timeouts. > > Ken A.
Thanks for the input. I got on the McAfee forums, and apparently, this is the way to do this. Also, there is a bug in McAfee when hitting a Generic.exploit bug. It hangs the e-mail client no matter what. They are still waiting for the patch for this problem. Thanks for the information. JohnM -- John Mendenhall [EMAIL PROTECTED] surf utopia internet services
