Only the payer can complain, but you can begin the ball rolling by contacting the manufacturer of your chair's customer relations department, in writing. Offer your side of the story and present only the facts. Speculation is anything that can't be proven, so make sure that you have your names, faces, dates and payee correct as you begin the process. Make sure that your insurance company receives a copy of your report and make sure that you provide your telephone number and email address so that they can get back to you directly, if needed. Make sure that you are able to supply them with the serial number and damages and how this delay has affected you, your health and well being. This is how you begin the process. Best Wishes! W
In a message dated 11/2/05 1:00:47 PM, [EMAIL PROTECTED] writes: << In July, I initiated the repair of my chair armrests, bald tires, wrong size chair, etc. My insurance co. called them yesterday and found out that the parts were just ordered a few weeks ago: probably because I faxed them to advise status. These losers do not get it. Any suggestions on how to drop the hammer so that they do not continue to provide terrible service to our peers? Thank you, Brien >>
