[QUAD-L] New Chair

[greg]

Been trying 6 months to get a new chair. First few months was mis communication. I was waiting for them to send me info, the rep thought he had and was waiting for me. Then arguing over what type of chair they could order. Now I get prescription to fix my old chair. They called and said they no longer work with my insurance group. I asked about the new chair we were working on. They said, Sorry, we didn't realize it was a different group name. So its starting all over.   The name of the chair place I get from my insurance.1 star rated, very bad BBB rating, 4 brands of chairs I've never heard of. I'm appealing to see if I can buy out of network. Can take another 15 days. What hassles.   Greg