I have had this problem with these companies so many times. It's just not right. You WERE very fortunate to have a friend to rewire the ripped cable.
On Wed, May 20, 2020 at 3:53 PM Greg <[email protected]> wrote: > Last night I was raising my chairs seat and the joystick cord came loose > and hooked around the motor and as I raised it ripped open the cable. > Repair shop says 4-8 weeks to get fixed. They carry no parts. > > > 1. Get prescription. > 2. After they get that, make appointment to get chair checked out. (week +) > 3. They pick up chair. > 4. Get Insurance OK. (about 2 weeks) > 5. Order part. (About a week) > 6. Fix chair. > 7. Make appointment deliver (week +) > > They say if insurance oks, can get manual rental chair in a week. Or maybe > power chair in a few weeks. > > I just dont get these guys. I know they can't have spare parts for all > chairs, but I don't understand why they can't just send a joystick to use > until. > > LUCKILY, a friend of a friend was able to stop by and rewire to ripped > cable. But they got to get a better way to do things. > > Greg > -- “Petting, scratching, and cuddling a dog could be as soothing to the mind and heart as deep meditation and almost as good for the soul as prayer.” ― Dean Koontz
