It's my understanding (with Medicare being my only insurance) that services need to be done (after they get an order/prescription from your doctor) *before *they submit it to Medicare. So many quads have some sort of Medicaid so that might be a different story. But I am familiar with companies giving me a hard time or "a story" about the services that they should be providing when our chairs are our only mobility!
On Fri, May 22, 2020 at 11:24 AM Eric Olson <[email protected]> wrote: > What frosts my ass is that they won't fix something until they receive > payment even though they KNOW Medicare will cover it. I hit a pothole in > the street a couple years ago with my front castor and it split the rubber > in half. They knew Medicare would pay for it but they wouldn't even ORDER > the parts until the payment hit their balance sheet > > On Thu, May 21, 2020 at 9:35 AM Aaron Mann <[email protected]> wrote: > >> I've always been given a "loaner" chair. Did they not offer that? >> >> In regards to just fixing the stripped cable. I'd call an electrician (or >> do like you did). Chair place have been gutted of their abilities to work >> outside the box by lawyers. They carry all the liability for their work. >> So, a new cord reduces that liability whereas patching a stripped one does >> not. I do remember when shops did all sorts of optional solutions.... >> >> Aaron Mann >> >> >> On Wed, May 20, 2020 at 6:00 PM Lori Michaelson <[email protected]> >> wrote: >> >>> I have had this problem with these companies so many times. It's just >>> not right. You WERE very fortunate to have a friend to rewire the ripped >>> cable. >>> >>> On Wed, May 20, 2020 at 3:53 PM Greg <[email protected]> wrote: >>> >>>> Last night I was raising my chairs seat and the joystick cord came >>>> loose and hooked around the motor and as I raised it ripped open the cable. >>>> Repair shop says 4-8 weeks to get fixed. They carry no parts. >>>> >>>> >>>> 1. Get prescription. >>>> 2. After they get that, make appointment to get chair checked out. >>>> (week +) >>>> 3. They pick up chair. >>>> 4. Get Insurance OK. (about 2 weeks) >>>> 5. Order part. (About a week) >>>> 6. Fix chair. >>>> 7. Make appointment deliver (week +) >>>> >>>> They say if insurance oks, can get manual rental chair in a week. Or >>>> maybe power chair in a few weeks. >>>> >>>> I just dont get these guys. I know they can't have spare parts for all >>>> chairs, but I don't understand why they can't just send a joystick to use >>>> until. >>>> >>>> LUCKILY, a friend of a friend was able to stop by and rewire to ripped >>>> cable. But they got to get a better way to do things. >>>> >>>> Greg >>>> >>> >>> >>> -- >>> “Petting, scratching, and cuddling a dog could be as soothing to the >>> mind and heart as deep meditation and almost as good for the soul as >>> prayer.” ― Dean Koontz >>> >> -- “Petting, scratching, and cuddling a dog could be as soothing to the mind and heart as deep meditation and almost as good for the soul as prayer.” ― Dean Koontz
