On 01/30/18 09:36, ThierryIT wrote:
Hi,

Why are you closing a ticket before knowing if the modification you have made, 
to correct the bug, is working ? I mean, why can't you wait for the user to add 
the modification and see if it is working or not ?

Once a dev or contributor provides a fix that he/she thinks solves an issue there is usually no reason to keep the issue open, or else the issue tracker would be cluttered with fixed but open issues waiting to be confirmed/closed by their reporter.

As exemple: ticket #3501 is closed, but even if I have followed the instruction, the problem is not solved, but the ticket is closed ...
Either you're now hitting a bug that has nothing to do with your original issue or Marek thought he fixed the bug but made a mistake. If it's the former simply open another issue. If it's the latter, I'd send Marek a friendly email, or I would create a new issue pointing to the wrongly solved older one.

How to re-open it ?

You can't, it looks like it's a github shortcoming. Had you taken 2 secs to websearch it, you'd have found:

https://stackoverflow.com/questions/21333654/how-to-re-open-an-issue-in-github#21333938

first hit, no need to even click the link, the answer is at the top of the search page: "you cannot re-open your own issues if a repo collaborator closed them".

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