Steven Southard said the following on 11/18/2008 01:33 PM:
> I think maybe you just need to take another approach with her. Seems
> sometimes web development is more psychology then programming. Does
> she just put her hand over her ears when you say Markdown or Textile?
> I've had a client like that! She just wants to make headers,
> paragraphs, and upload pictures right? Keep working with her, tell
> here to take a few breaths, and keeping reminding her that the filters
> are there to keep the "technical stuff" out of her way.
> My clients don't seem to mess with the snippets, tags, or css classes
> that much. They just use the filters and maybe one tag and some
> classes that they copy and past from where ever else it was used on
> the site. It takes a bit for them to get the hang of it but if they
> can see the simple patterns they'll be able to add their content.
Perhaps if 'snippets' were called something more familiar like 'macros'
Yes, I *know* they aren't, but I'm talking about a psychological comfort
"Engineers like to solve problems. If there are no problems handily
available, they will create their own problems. Normal people don't
understand this concept; they believe that if it ain't broke, don't fix
it. Engineers believe that if ain't broke, it doesn't have enough
features yet." - S. Adams
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