I've just spent the most irritating 15 minutes on the phone with someone
in Logitech's ecommerce team regarding the issues attempting to
pre-order via the website.  For some reason the first half of the call
was spent convincing him that the Squeezebox radio actually accepts a
battery.  He then asked me if my existing battery was faulty!  Er, no,
it doesn't come with one.  Idiot.

In the end I had to walk HIM through the website as he couldn't grasp
the fact that I was trying to order and it was generating an error. 
After all of that, he confirms that there are issues with the website
and promises updates via email.  Yeah, I'll hold my breath for that.

On the assumption that Logitech has outsourced their ecommerce site,
they seriously need to slap around the idiots that are running it.


-- 
twynne

2 x Booms, 2 x SB3, 1 x Duet, 1 x SB Radio
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View this thread: http://forums.slimdevices.com/showthread.php?t=70002

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