Hi Razzak, I removed the two fonts in that folder and re-booted my laptop but still no luck with the first three items on the Help menu. The tutorial works though. Is there any difference in the 'mechanism' for running the help files ? (The chm files are exactly the same as the ones on the laptop where Help does work.)
Thank you. John Docherty On Wednesday, June 8, 2022 at 8:05:16 AM UTC+12 [email protected] wrote: > Hi Razzak, > > Thanks for your reply. RBase is on the D drive. (I have a C & D on this > laptop.) > > I did install a new font a while ago so I will try that later. (Just off > out now - already late....) I will let you know if that solves the issue. > > Thanks for your help. > > Regards > John Docherty > > On Wednesday, June 8, 2022 at 1:38:29 AM UTC+12 A. Razzak Memon wrote: > >> Hello John, >> >> Is the R:BASE installation on the local C:\ drive, a secondary drive, >> or perhaps a network shared drive? >> >> Do you have custom fonts installed on the computer? Navigate to the >> "C:\Users\<username>\AppData\Local\Microsoft\Windows\Fonts\" location >> and remove any custom fonts loaded in the folder. >> >> Very Best R:egards, >> >> Razzak. >> >> R:BASE Technologies, Inc. >> https://www.rbase.com >> >> >> At 01:32 AM 6/7/2022, [email protected] wrote: >> >> >I was wondering if anyone has any suggestions as to why Help does >> >not work on one of my laptops. (It is fine with the same version on >> >the other one I use, so not an R:Base issue.) Any suggestions as to >> >what I should try would be much appreciated. (I have reinstalled the >> >latest version of Help but nothing changed.) >> > >> >Thank you. >> >Regards >> >John Docherty >> >> >> >> >> -- For group guidelines, visit http://www.rbase.com/support/usersgroup_guidelines.php --- You received this message because you are subscribed to the Google Groups "RBASE-L" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/rbase-l/02cafcd6-4f95-4ce6-bf05-024f91a497c7n%40googlegroups.com.
