Hello John,
Are you able to launch the help from the Database
Explorer menus, such as Database Explorer >
Databases > Help, which launches the help for the Database Explorer module?
There are also help buttons within the Form
Designer's Property Editors for each control, and
elsewhere throughout menus and dialog boxes.
It would also be a good test to try and launch
the R:BASE help from the C:\ drive, to see if there is a difference.
Very Best R:egards,
Razzak.
R:BASE Technologies, Inc.
https://www.rbase.com
At 08:05 PM 6/7/2022, [email protected] wrote:
Hi Razzak,
I removed the two fonts in that folder and
re-booted my laptop but still no luck with the
first three items on the Help menu. The tutorial
works though. Is there any difference in the
'mechanism' for running the help files ? (The
chm files are exactly the same as the ones on the laptop where Help does work.)
Thank you.
John Docherty
On Wednesday, June 8, 2022 at 8:05:16 AM UTC+12 [email protected] wrote:
Hi Razzak,
Thanks for your reply. RBase is on the D drive.
(I have a C & D on this laptop.)
I did install a new font a while ago so I will
try that later. (Just off out now - already
late....)Â I will let you know if that solves the issue.Â
Thanks for your help.
Regards
John Docherty
On Wednesday, June 8, 2022 at 1:38:29 AM UTC+12 A. Razzak Memon wrote:
Hello John,
Is the R:BASE installation on the local C:\ drive, a secondary drive,
or perhaps a network shared drive?
Do you have custom fonts installed on the computer? Navigate to the
"C:\Users\<username>\AppData\Local\Microsoft\Windows\Fonts\" location
and remove any custom fonts loaded in the folder.
Very Best R:egards,
Razzak.
R:BASE Technologies, Inc.
<https://www.rbase.com>https://www.rbase.com
At 01:32 AM 6/7/2022, [email protected] wrote:
>I was wondering if anyone has any suggestions as to why Help does
>not work on one of my laptops. (It is fine with the same version on
>the other one I use, so not an R:Base issue.) Any suggestions as to
>what I should try would be much appreciated. (I have reinstalled the
>latest version of Help but nothing changed.)
>
>Thank you.
>Regards
>John Docherty
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