Hi Jim,

Just read your problems with collecting.  I had this problem in the early
90s with some of my customers.  I solved it by doing the following:

I added a small codelocked routine to the code that caused the whole system
to not run past a set date.  The customers did not know how it worked or
where it was.  And since the applications was a financial ones, the correct
date from the computer date for all entries was necessary.

Also my contract with them contained a clause saying the software quit
working when payments were overdue and would be corrected the same day the
payment was credited to my bank.

For those not paying, I would get a call the day they found the system not
working.   I always got promptly paid AND I updated their system to make it
continue to work.

I rarely had to have this happen twice to the same company.



B H Hix
[EMAIL PROTECTED]



> [Original Message]
> From: Jim Schmitt <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED] (RBASE-L Mailing List)>
> Date: 7/28/03 12:54:44 PM
> Subject: [RBASE-L] - Salem, Ohio Warning
>
> Good Day to all:
>
> I just wanted to share a thought with you, giving you warning about a firm
> in Salem, Ohio.  If you are a RB developer, and receive a call from a
> company in Salem, Ohio (using R:Base), please give me a call to see if
they
> are the firm that recently 'burnt' me for almost $4,000.00.   My friend,
> Glenn Sippola, warned me two years ago about this account, and how they
> were extremely slow paying.  
>
> But, I thought how could this be, I had recently met with the president,
> and the employees, and they were soooooooo   nice, and needed my help.
> Sorry, Glenn, I didn't take your word more seriously. 
>
> Two and one half years ago, they seemed like such a nice firm, and we
> agreed to do business on a handshake (even though I normally have all new
> clients sign a contract).   I thought, these people are so nice that we
> don't even need a contract.    We started off great, but the ending is yet
> to be determined.    Their staff is so nice,  and so easy to work with.
> I even made mods as recent as three months ago when they were in trouble,
> went the database went down, and the girls called and said they needed
help
> immediately.     The controller said they were sorry for not paying the
> bills sooner (haven't paid a dime in the last year and a half) but that
> they would pay in full over the next two months, if only I would help them
> in this time of need.
>
> Not wanting to see anyone with their system 'down', and after the pleading
> from the controller and staff, and after they agreed to pay the invoices,
> I said YES, I would fix the problem.    In two days, I had them up and
> running again.         Now,  it is three months later, and they have not
> paid one dime.    After 24 years, this is the first time this has
happened.
>   Maybe it's a sign of the times.
>
> So, my message is two-fold:
>
> 1. Don't agree to do work without a contract.   No matter how nice they
> seem.......you could get burnt.
> 2. Don't do any RB work for M_____-H_________, Inc. from Salem, Ohio.
>
> Hope this helps someone else understand why we need to get the contracts
> signed.  Get it signed to protect yourself.
> Don't let what happened to me, happen to you.   My only hope is that if
> their system goes down again, and they need help, they will have to pay
all
> current invoices before I do any additional work.    IF they ever get my
> invoices paid, they will be on a PRE-PAID BASIS with me.
>
> COVER THE BASES!!!!                   AND PLEASE BE FOREWARNED.!
>
> Jim
>
>
>
>
>  
> ========================================
> Jim Schmitt
>     Ohio Software Services
>       2211 Lake Club Drive
>              Columbus, Oh   43232
>               Phone 1-614-863-1850
>               Fax     1-614-863-0325
>               E-mail  [EMAIL PROTECTED]
> ========================================

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