I use UltraVNC internally. It is another off-shoot of VNC. It has faster
screen shots(vnc video driver) and file transfers, and it is free!!

The most important thing for me is, as you mentioned, the ability not to log
them off. That way I can interact with the user without being there. 

Dan Goldberg

-----Original Message-----
From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of Javier
Valencia
Sent: Thursday, June 26, 2008 12:49 PM
To: RBASE-L Mailing List
Subject: [RBASE-L] - Re: Of Topic remote desktop


My approach is somewhat similar. I access the client's site via VPN and once
I am connected, I use PCAnywhere to login into a computer that is always on.
You can also use RealVNC instead but the free version does not have file
transfer capabilities like PCAnywhere, but it might be all you need; they
have a version that you can upgrade that has all the bells and whistles.
PCAnywhere can be somewhat slow but it is very much usable for remote
support.
I also tried Remote Desktop, but the issue we found is that whenever you end
the session, it logs the current user off and that computer needed to be
logged in all the time as it downloads data overnight.
Here is the link for RealVNC:

http://www.realvnc.com/

Javier,

Javier Valencia
913-915-3137


-----Original Message-----
From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of Claudine
Robbins
Sent: Thursday, June 26, 2008 1:00 PM
To: RBASE-L Mailing List
Subject: [RBASE-L] - Re: Of Topic remote desktop


Gunnar,

That's how my remote users work.  They VPN into the network and access their
own machines which are always left on and are enabled for remote use.  No TS
CALS needed.

Claudine 


________________________________________
From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of Gunnar
Ekblad
Sent: Thursday, June 26, 2008 12:52 PM
To: RBASE-L Mailing List
Subject: [RBASE-L] - Re: Of Topic remote desktop

Thank you Bob
I might ask you privately later.
Since my need is something like 10 minutes a month I would first look for a
cheap way like configure the router so it will allow remote desktop to a
specific PC!? It it is possible!
 
 
Gunnar Ekblad
Kontema IT AB
Hästholmsvägen 32
S-131 30 NACKA
SWEDEN
+46 070 545 50 38
[EMAIL PROTECTED]
 
-----Ursprungligt meddelande-----
Från: [email protected] [mailto:[EMAIL PROTECTED] För [EMAIL PROTECTED]
Skickat: den 26 juni 2008 19:43
Till: RBASE-L Mailing List
Ämne: [RBASE-L] - Re: Of Topic remote desktop
 
I use a Microsoft Terminal Server and remote desktop daily.  All I need it
the world IP address of the termnial server and can connect from any where.
(Passworded and other security measures of course)
 
However you would need  Terminal Server and a Client Access License for each
user.  It runs very fast and I have had no problems to speak of.   If  you
are interested in this approach, you can do research on MicroSoft Terminal
Server 2003 or contact me off list for more specifics. It is not real cheap,
but is very robust.
 
Other options would be Citrix servers and clients which some would say are
better than the Microsoft product.  
 
If this was a seldom used function, (a couple of minutes per day for
example) the least expensive would
be to use PC Anywhere or similar package.  However performance would suffer
and some say security is at risk, although I have never had a problem with
it.
 
 
-Bob
 
--
Thompson Technology Consultants
LaPorte, IN 46350
219-363-7441
 
-------------- Original message --------------
From: "Gunnar Ekblad " <[EMAIL PROTECTED]> Up to now I have done
remote desktop by seting up VPN – VPN between routers.
Now I need to set up remote desktop to  the new ‘service partner for our new
switchboard so he can maintain our switchboard without coming to site’ 
How do I do it?
I do realize this is not an R:Base issue, but since so many of you have done
it before me, how do I do it?
Sorry to bother with a non R:Base issue!
 
Gunnar Ekblad
NACKA
SWEDEN
+46 070 545 50 38
[EMAIL PROTECTED]
 
 


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