In a small business, there are numerous opportunities for poor decisions.  
Often it's the first time a particular decision has been required, and it's 
made with not enough information and unknown risk.  But that's all you've 
got to go on.  NOT doing something can be as poor a decision as pursuing 
something that goes sideways.

Good to hear that the gift card program is well received.  


On Friday, February 23, 2018 at 10:29:54 AM UTC-8, Jonathan D. wrote:
> Thanks Bill for the update. I’ll keep my fingers crossed this works and 
> buys them time to course correct. I wonder what business decisions they 
> made that a Grant now regrets. 

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