Wow when I decide to create this post I had no idea! I want to thank all 
who have contributed and thank you for sharing all of your experiences with 
the Tubus, Nitto, Axiom and other racks. Still haven't had a chance to 
mount my new racks, but will soon enough. What I have learned so far is 
don't bend a Tubus rack too far  or else, and Jim Thill's comment:

"As far as Tubus customer service, or any customer service...I never put my 
faith in an email's ability to communicate my point (or get through spam 
filters). I have a hunch that a phone call to Ortlieb/Tubus USA would have 
the desired result. I talk to those people all the time. They're really 
helpful."

I didn't buy my Tubus racks because they had a 10 year warranty I purchased 
them because they seemed to have been well thought out and their price 
point, and as I stated I have no experience with any of these racks but 
look forward to having some data to report back.

Again thanks to all.

Best,

Hugh 



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