Everything is set in the device, if it is static then you make the change as long g as it is with in the routers range, DHCP will do that on it's own. If it is DHCP a power cycle should make the device reassign an IP, If static then no, it will just try to connect Jerry Jerry
On Sat, Sep 14, 2019, 8:24 AM <drake.chamber...@redwoodalliance.org> wrote: > Hi Mac, > > This is a residential application, so it is likely that we already are set > up on DHCP, although this is not verified. If this was set up on static, > would it cause the disconnection issues? > > Is it the router that is set to DHCP? Doesn't the router assign the > Gateway the IP addresses? > > The internet seems stable. I've used it a lot. > > Your help is very much appreciated. > > Thank you, > > Drake > > > ----- Original Message ----- > From: > "RE-wrenches" <re-wrenches@lists.re-wrenches.org> > > To: > "RE-wrenches" <re-wrenches@lists.re-wrenches.org> > Cc: > > Sent: > Fri, 13 Sep 2019 09:01:38 -0600 > Subject: > Re: [RE-wrenches] Communications using the Conext Gateway > > > Hi Drake, > > In general, you want to use DHCP unless its an unusual network. You would > typically enter this into the network page of the device. This gives the > router control of the IP address and all of the other networking parameters > of the device on the network. Static is more common in a > commercial environment. > > If you need to do static for some reason, you would want to talk to the IT > person who set up the network. Otherwise, if you choose an IP address > already used, it will cause problems and might kick the other device off > the network. > > On Fri, Sep 13, 2019 at 8:32 AM Drake < > drake.chamber...@redwoodalliance.org> wrote: > >> I have very similar issues. The Gateway connects and disconnects >> continually. I have 14,370 events listed, mostly the Gateway connected and >> disconnected. >> >> The first few weeks it was running, the Insight 2 (the Gateway web site) >> scrolled repeatedly through all the error messages it could throw out. I >> went out to the site thinking that the system would be in smoldering ruin, >> but it was working perfectly. >> >> The Gateway - Insight 2 system does not seem market ready. Tech support >> seems to have dried up. The last information I got was: >> >> "Are you using DHCP or static IP?. If static, make sure the DNS server >> and gateway server are correctly manually entered. Also make sure the IP >> address you chose is appropriate for the subnet range of your router" >> >> - Is the connection and disconnection an issue of static IP vs DHCP? >> - How are corrections make? >> - How does one correctly enter the DNS server and Gateway. >> - Where is it entered? >> - How do we know what IP address is appropriate for the subnet range >> of the router? >> >> Thanks in advance. >> >> Drake >> >> Drake Chamberlin >> >> >> >> >> >> *Athens Electric LLC OH License 44810 CO License 3773 NABCEP Certified >> Solar PV 740-448-7328*http://athens-electric.com/ >> >> >> At 11:07 PM 9/12/2019, you wrote: >> >> I have a net metered battery backup Dual stack XW Pro with a Conext >> Gateway. The Gateway is communicating on the Xanbus netwark and I'm able to >> read and write to the inverters through the gateway as long as I'm >> connected to it through the local area network. >> I was also able to register the Gateway on the Insight2 website which has >> retained some of the iniial data. However, shortly thereafter the gateway >> seems to have stopped communicating with the insight server, or at least >> the server has stopped showing the gateway as connected. I know there is >> internet access because everything else on the LAN has connectivity. >> Schneider support not only has been having ridiculously impossible wait >> times, but when I do get through to them, they are of no help with this >> issue. I've made my way to tier 3 support, but that has not helped in >> this matter. >> Does anyone know if there is a trick or some reason why the gateway would >> stop communicating out to the Insight2 server. I've updated all the >> firmware of the schneider products. This has allowed me to actually have >> the gateway start working properly, based on the most recent firmware >> update this past week. >> I've really been happy with the XW+ inverters as well as this relatively >> new communication and remote programming capability that the gateway >> promises. I would like to continue to use them, however, the difficulty of >> getting to Tech Support, no less someone that can actually help is starting >> to affect my decision process. Any suggestions are welcome. >> Thanks, Howie >> >> *Howie Michaelson Sun Catcher* >> >> *NABCEP Certified Solar PV Installerâ„¢* >> Solar Electric Systems Sales & Service >> 802-272-0004 >> _______________________________________________ >> List sponsored by Redwood Alliance >> >> List Address: RE-wrenches@lists.re-wrenches.org >> >> Change listserver email address & settings: >> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org >> >> List-Archive: >> http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html >> >> List rules & etiquette: >> www.re-wrenches.org/etiquette.htm >> >> Check out or update participant bios: >> www.members.re-wrenches.org >> >> _______________________________________________ >> List sponsored by Redwood Alliance >> >> List Address: RE-wrenches@lists.re-wrenches.org >> >> Change listserver email address & settings: >> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org >> >> List-Archive: >> http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html >> >> List rules & etiquette: >> www.re-wrenches.org/etiquette.htm >> >> Check out or update participant bios: >> www.members.re-wrenches.org >> >> > > -- > > > > Mac Lewis > > *"Yo solo sé que no sé nada." -Sócrates* > > _______________________________________________ > List sponsored by Redwood Alliance > > List Address: RE-wrenches@lists.re-wrenches.org > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: > http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > www.members.re-wrenches.org > >
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