Yes, I am logging in with Gateway credentials (Admin only), not Insight 2 credentials. It still will not allow changes. I am working through this with Sandra and will report back once I get it figured out. Firmware has been updated to the v1.05 Build 403.
Thanks On Fri, Jan 31, 2020 at 9:24 AM Dave Angelini Offgrid Solar < [email protected]> wrote: > *You must use the gateway credentials to make the change on Insight2. * > > It should prompt this. It should be added to the configuration in the > quick start manual. That was suggested during beta but has not been done > yet. HINT HINT Schneider! > > > > > https://41j5tc3akbrn3uezx5av0jj1bgm-wpengine.netdna-ssl.com/wp-content/uploads/2019/02/ml201912_conext-insight-2-quick-start-guide-975-0953-01-02.pdf > > > > *Dave Angelini Offgrid Solar > "we go where powerlines don't" > http://members.sti.net/offgridsolar/ <http://members.sti.net/offgridsolar/> > e-mail [email protected] <[email protected]> > text 209 813 0060* > > On Fri, 31 Jan 2020 07:10:29 -0700, Mac Lewis <[email protected]> wrote: > > Hi Wrenches, > > I am working with Schneider on this but I haven't heard back in a few days > so I thought I'd put it out to the list to see if anyone else has worked > through this. > > We recently installed our first Conext Gateway in hopes of getting better > monitoring and control through Insight 2 portal. We installed it on an XW > 5548, AGS, Batt Mon, HV-MPPT charge controller ~ 4 years old. > > For some reason, we cannot make changes to the system via the portal. The > monitoring is much better but the control isn't functional. When I make a > parameter change, it asks for the username and password but then gives this > error every time: > [image: image.png] > > I verified that I am entering the Gateway admin username and the new > password that I assigned. I can log into it locally, directly through the > Access Pt functionality. > > Any suggestions? Schneider isn't responding and its a snow cat ride to > get into the site. > > Thanks > > > > -- > > > > Mac Lewis > > "Yo solo sé que no sé nada." -Sócrates > > _______________________________________________ > List sponsored by Redwood Alliance > > List Address: [email protected] > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: > http://www.mail-archive.com/[email protected]/maillist.html > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > www.members.re-wrenches.org > > -- Mac Lewis *"Yo solo sé que no sé nada." -Sócrates*
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