Yes, I am logging in with Gateway credentials (Admin only), not Insight 2
credentials.  It still will not allow changes.  I am working through this
with Sandra and will report back once I get it figured out.  Firmware has
been updated to the v1.05 Build 403.

Thanks

On Fri, Jan 31, 2020 at 9:24 AM Dave Angelini Offgrid Solar <
[email protected]> wrote:

> *You must use the gateway credentials to make the change on Insight2. *
>
> It should prompt this. It should be added to the configuration in the
> quick start manual. That was suggested during beta but has not been done
> yet. HINT HINT Schneider!
>
>
>
>
> https://41j5tc3akbrn3uezx5av0jj1bgm-wpengine.netdna-ssl.com/wp-content/uploads/2019/02/ml201912_conext-insight-2-quick-start-guide-975-0953-01-02.pdf
>
>
>
> *Dave Angelini Offgrid Solar
> "we go where powerlines don't"
> http://members.sti.net/offgridsolar/ <http://members.sti.net/offgridsolar/>
> e-mail  [email protected] <[email protected]>
> text 209 813 0060*
>
> On Fri, 31 Jan 2020 07:10:29 -0700, Mac Lewis <[email protected]> wrote:
>
> Hi Wrenches,
>
> I am working with Schneider on this but I haven't heard back in a few days
> so I thought I'd put it out to the list to see if anyone else has worked
> through this.
>
> We recently installed our first Conext Gateway in hopes of getting better
> monitoring and control through Insight 2 portal.  We installed it on an XW
> 5548, AGS, Batt Mon, HV-MPPT charge controller ~ 4 years old.
>
> For some reason, we cannot make changes to the system via the portal.  The
> monitoring is much better but the control isn't functional.  When I make a
> parameter change, it asks for the username and password but then gives this
> error every time:
> [image: image.png]
>
> I verified that I am entering the Gateway admin username and the new
> password that I assigned.  I can log into it locally, directly through the
> Access Pt functionality.
>
> Any suggestions?  Schneider isn't responding and its a snow cat ride to
> get into the site.
>
> Thanks
>
>
>
> --
>
>
>
> Mac Lewis
>
> "Yo solo sé que no sé nada." -Sócrates
>
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-- 



Mac Lewis

*"Yo solo sé que no sé nada." -Sócrates*
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