It's critical to select a victron distributor who knows the product and that you can get a hold of and ask questions and who will log into VRM and help you program stuff you bought from them and all. My victron distributor will do all of that. If you buy from amazon (or a lot of other online victron suppliers) or buy just based on cheapest price instead of vetting the distributor, you really are on your own. Although victron does have a pretty good training program, to eventually learn it.... I still rely a lot on my distributor for questions.
Zeke On Wed, Oct 28, 2026 at 7:07 PM Amanda Potter <[email protected]> wrote: > Victron is awesome, but how do you get support? > > They leave it to the distributors, but, come on… where is “real-time” help? > > Doesn’t exist, & they don’t care, (Victron). > > Amanda Potter > Adirondack Battery & Solar, LLC > (315) 212-2114 > -- Zeke Yewdall PV Engineer NABCEP #031508-89 [email protected] 303-523-3592
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