On Aug 23, 2006, at 8:55 PM, Phil M wrote:

The reason this is driving me nuts is because no other applications seem to have this problem with the Fiery RIPs that I've ever encountered. It's JUST Print Window that causes this problem. It also doesn't happen to any other type of printer or RIP that I've ever tried, just Fiery RIPs. So yes, it might be RIP- specific, but it also points to something specific that Print Window is doing that is causing the problems with that specific RIP. If other apps can print to it successfully, so should Print Window.

If there is any error or warning, then the Adobe Distiller log window will display it. If your files do not have any errors or warnings, then it *is* the RIP implementation which is flawed.

Not necessarily. Acrobat Distiller's Postscript-to-PDF engine could just be especially tolerant of malformed Postscript, just as most web browsers tolerate poorly written HTML. Your average Distiller user doesn't *want* it to be overly strict; they want a PDF.

I'm not sure it's a REALbasic issue, per se. It could very well be my code.

Unless you were creating Postscript or PDF data directly, I doubt that it is your code.

True enough. It's probably some weird issue with the way OS X is generating the Postscript; this wouldn't be the first issue I've seen in this arena.

I can still report it to EFI (maker of Fiery RIPs), and probably will, but I think that might be barking up the wrong tree as it does seem something specific to Print Window (which just happens to be REALbasic-based).

It is to your benefit to report this to EFI asap, so at least you can tell your customers that you have contacted this issue to EFI and you are waiting for feedback from them. EFI cannot fix it if they don't know about it, and who knows how long it will take to respond to this particular issue.

The chances of there being a bug in the Fiery RIP are somewhere between zero and zilch. The Fiery RIP, thought it may not be officially licensed Adobe Postscript, is used on thousands of imagesetters, laser printers, color copies, and digital presses. It is a highly reliable and trusted product. The problem is almost certainly on the application-driver-operating system side.

Eric Williams
Oxalyn Software
http://software.oxalyn.com/

AE Monitor
http://software.oxalyn.com/AEMonitor/


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