Geoff,

I think you owe the NUG users a response directly from you as to
the reasonings why you gave your approval to this action and give
us your response to the issues that have been brought up on the
NUG about the closing of the list. It is clear that the people on
the NUG are not going to the forums and that your plan to close
the NUG is clearly and overwhelming having the opposite effect
that was intended. In fact you will probably lose a few paying
customers as a few individuals have expressed such sentiments.
This decision has clearly tarnished RealSoftware's reputation and
clearly offended many users. For all the reasons provided by Dana
for closing the NUG, solutions have been proposed to solve them
all. It is clear the consensus of this list is this is one of the
most "boneheaded" moves you have ever made. I am sorry to have to
use such a derogatory term as "boneheaded" but but I think the
shoe fits in this case and other individuals have used this term.
The real experts in the RB community live on the NUG and cutting
off the NUG is like cutting off your legs. How could offending
your core experts in the user community possibly benefit
RealSoftware?

You are the CEO and the buck stops with you. It time for you to
step up and convince us why this is a good thing or tell us that
the decision has been reversed.

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