On the last RedDot Usergroup meeting in Frankfurt (Germany), Mr. Trageser (Head of RedDot support Germany) paid us a visit to talk about the support process. RedDot is aware of the problems with their knowlede bases. I say "bases" as he told us that some RedDot departments in different countries set up their own knowledge base, which is a problem for their own software consultants as well. According to him, RedDot is already working to bring together all pieces into a single source but he gave no estimations when this process will be finished. I really hope to see it online when the new release comes out in may.
On the other hand, the RedDot Usergroup (http:// www.reddotusergroup.org) wants to collect hints and solutions in their own wiki. Unfortunately, everyone wants to have benefit for their own business, but most customers/partners are not willing to share or even talk at all. People are more open than a few years ago but we're far away from a flow of information like in an open source community, for example. On 18 Nov., 07:48, Ray <[EMAIL PROTECTED]> wrote: > I wish that the RedDot Community site > had a better knowledge base. They should have someone go through their > support tickets and put some KB items together. I bet there are some > nice solutions in there to all sorts of issues that perhaps not everyone > runs into... but would be nice nonetheless. --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "RedDot CMS Users" group. To post to this group, send email to RedDot-CMS-Users@googlegroups.com To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/RedDot-CMS-Users?hl=en -~----------~----~----~----~------~----~------~--~---
