The times I've seen this is when the page hasn't fully loaded before the user clicks on Edit via form. Its worth getting them to wait a couple of seconds after the page looks like its ready before clicking, to test it out.
Hope that helps On Nov 25, 9:13 am, Hels Bells <[email protected]> wrote: > Hi all, > > I've got a user who has been reporting seeing a pop-up error message > saying PageGUID Missing. This tends to occur when using the Edit > Content via Form red dot. > > I've never seen this error before but have now looked through the > Common log files and can see it's been appearing for a long time > although has never been reported. > > Cross-checking the reddot common log files with the user log files it > appears that the users that have been having this message (at least in > the log files) are only those users that have the ability to work from > home and that access RedDot through a VPN. > > Has anybody else encountered this error and if so, am I barking up the > wrong tree trying to associate it with VPN access? > > Many thanks > Helen -- You received this message because you are subscribed to the Google Groups "RedDot CMS Users" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/reddot-cms-users?hl=en.
