When you say 'webmaster' it makes me think of SysAdmin stuff. I would
be really clear from the start what type of support and maintenance is
included with your work as this could get sticky later.

Some of the tasks that goes into hosting a web app (but is usually not
in the domain of web developers) can include:
- Scaling web, application, db and host servers to handle load (linux,
apache, mongrel, mysql, thin, rails, java, etc).
- Rotating and monitoring log files for errors and security issues
- Keeping up to date on OS patches (e.g., linux package updates like
apt-get, yum, etc).
- Maintaining the database layer (mysql, postgres, indexes, vacuming,
log shipping)
- Keeping SSL certificates up to date
- Possibly managing DNS, firewall rules, domain registrations
- Possibly dealing with email issues

For example, if you write a rails app and have detailed logging and
lots of bugs, and the log files fill the hard drives and crash the
server VS the webmaster did not configure log rotate and apache's log
files fill the hard drives and crash the server... who is
responsible?

Client does some OS updates and breaks your app server... you could
spend a lot of time working on what you may think is your problem, but
in fact never was. Do you bill?

Just some things to think about. I advise being clear (on paper) what
type of support you offer and have a few trusted admins that you can
refer them to if they ask for system maintenance.

If it is anything more than a simple home page, or revenue is tied to
their site at all, I would keep as much distance as possible and
refer.

Keith

On Jul 26, 3:17 pm, Holly Fortenberry <[email protected]>
wrote:
> Hi folks,
>
> Do any of you have "webmasters" (that handle the ongoing maintenance)
> that you recommend to clients after you deliver their site or do you
> just let your client figure out how to do their own maintenance?  Do any
> of you maintain sites for your clients after you build their sites?
>
> Thanks,
> Holly

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