Reply to: RE: Retrospect needs CD-R to have a drive letter.
Malcolm,
Check out page 188 of the Retrospect User's Guide to the solution to this
problem. Your ATAPI miniport driver is probably disabled. If you're still
having a problem, please contact tech support.
Regards,
Matthew Tevenan
Technical Support Specialist
Dantz Development Corporation
925.253.3050
[EMAIL PROTECTED]
Malcolm McLeary wrote:
>Guys,
>
>I have a Compaq running Retrospect 5.0 for Windows under Windows NT
>Workstation. All was well, but then the Blue Screen of Death started
>appearing. Not having the desire or the time to stuff with "a PC" I
>backed up the important data, grabbed the Compaq Recover CD and
proceeded
>to reformat the disk and reinstall Windows NT. This isn't as bad as it
>sounds as Compaq have done a great job of automating the process ... all
>I needed to do was change the CD when requested.
>
>Anyway, its up and running again but although the CD-R works as a
CD-ROM,
>Retrospect says it can't use the CD-R as it doesn't have a drive letter.
>Its advice is to quit Retrospect and allocate the drive a letter. My
>problem is that it has a letter ... it is F: and appears to be working
>fine in all other respects.
>
>Whats the story?
>
>Cheers, Malcolm
>
>. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
>
> Information Alchemy Pty Ltd
> ACN 089 239 305
> Canberra, Australia
>
>Malcolm McLeary Mobile: 0412 636 086
>Managing Director Email: [EMAIL PROTECTED]
>
> This message was sent using Claris Emailer 2.0v3 for Macintosh.
>
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