Reply to:   RE: Retrospect needs CD-R to have a drive letter.
Malcolm,

Check out page 188 of the Retrospect User's Guide to the solution to this
problem. Your ATAPI miniport driver is probably disabled. If you're still
having a problem, please contact tech support.

Regards,

Matthew Tevenan
Technical Support Specialist
Dantz Development Corporation
925.253.3050 
[EMAIL PROTECTED] 

Malcolm McLeary wrote:
>Guys,
>
>I have a Compaq running Retrospect 5.0 for Windows under Windows NT 
>Workstation.  All was well, but then the Blue Screen of Death started 
>appearing.  Not having the desire or the time to stuff with "a PC" I 
>backed up the important data, grabbed the Compaq Recover CD and
proceeded 
>to reformat the disk and reinstall Windows NT.  This isn't as bad as it 
>sounds as Compaq have done a great job of automating the process ... all

>I needed to do was change the CD when requested.
>
>Anyway, its up and running again but although the CD-R works as a
CD-ROM, 
>Retrospect says it can't use the CD-R as it doesn't have a drive letter.
 
>Its advice is to quit Retrospect and allocate the drive a letter.  My 
>problem is that it has a letter ... it is F: and appears to be working 
>fine in all other respects.
>
>Whats the story?
>
>Cheers,  Malcolm
>
>. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
>
>                       Information Alchemy Pty Ltd
>                             ACN 089 239 305
>                           Canberra, Australia
>
>Malcolm McLeary                                  Mobile:   0412 636 086
>Managing Director                                Email:  [EMAIL PROTECTED]
>
>     This message was sent using Claris Emailer 2.0v3 for Macintosh.  
>




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