Hi Steve, This breaks on the review request page because the Testing Done text is being stored in a JSON structure along with other data for the "Review request updated" sections. These sections do not show on the diff viewer.
Repairing this would require going into the database viewer in the administration UI, locating the Change Description table for the change (we don't give you the easiest ways to do that, so you'll have to try narrowing it down by date), and fixing the content to be valid JSON. YMMV. Tell developers not to paste so much :) Actually, the reason you're having this problem is that your release is so old. If you upgrade, this shouldn't happen on newer review requests. Christian -- Christian Hammond - chip...@chipx86.com Review Board - http://www.reviewboard.org VMware, Inc. - http://www.vmware.com On Wed, Jan 16, 2013 at 10:55 AM, Steve <seide.al...@gmail.com> wrote: > I get about 1 of these per month, but I have 2 this week and it's getting > to be a real problem. Developers paste large amounts of text into the > Testing Done field, after which going to the main page for the review > yields this: > > ======================== > Something broke! (Error 500) > > It appears something broke when you tried to go to here. This is > either a bug in Review Board or a server configuration error. Please > report this to your administrator. > ======================== > > The odd thing is we can go around the main page to the diff page and see > the text in Testing Done, which is baffling. In other words, > > http://reviewboard/r/123 > > fails with the above error, but > > http://reviewboard/r/123/diff/#index_header > > looks fine. This is really causing problems for our developers. I have 3 > questions in descending order of importance: > > 1. How can I repair a review when it gets in this state? > 2. What guidelines can I give my developers to prevent this from happening? > 3. Why does the main page fail, when the text appears to be fine in the > diff_header page? > > We're using 1.5.5 on CentOS 5. > > Thanks > > --Steve > > -- > Want to help the Review Board project? Donate today at > http://www.reviewboard.org/donate/ > Happy user? Let us know at http://www.reviewboard.org/users/ > -~----------~----~----~----~------~----~------~--~--- > To unsubscribe from this group, send email to > reviewboard+unsubscr...@googlegroups.com > For more options, visit this group at > http://groups.google.com/group/reviewboard?hl=en > > > -- Want to help the Review Board project? Donate today at http://www.reviewboard.org/donate/ Happy user? Let us know at http://www.reviewboard.org/users/ -~----------~----~----~----~------~----~------~--~--- To unsubscribe from this group, send email to reviewboard+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/reviewboard?hl=en
