Did you ever figure this out? I'm having the same problem here with a specific user and only on 1 of our RB servers. I can't figure out where RB is logging its smtp messages. I don't see anything in my reviewboard.log file.
--Steve On Wednesday, July 31, 2013 10:51:35 AM UTC-7, ReviewBoard User wrote: > > Hey Stephen, > > Thanks for the suggestion :). The reviewboard logs generated don't suggest > that there was anything wrong with sending the email for this user which > might be because the error is masked elsewhere. There is nothing unusual > about the name (it is entirely alphabetic). > > > On Wednesday, July 31, 2013 10:12:49 AM UTC-7, Stephen Gallagher wrote: >> >> On 07/31/2013 12:54 PM, ReviewBoard user wrote: >> > Hello, >> > >> > I have a very specific user that can't receive emails via ReviewBoard >> > when creating requests or updates to the request. I checked this >> against >> > the database, and he is an active user with the correct email. >> > >> > I'm attempting to follow the code to send out an email that would >> > replicate the code flow. Are there any tips on how to do this? >> > >> > So far, I have done a search on the code from github to get hints on >> how >> > to do this, but each method requires multiple arguments that I can't >> > confidently supply. >> > >> > >> https://github.com/search?l=&p=8&q=mail++repo%3Areviewboard%2Freviewboard&ref=advsearch&type=Code >> >> > >> > Any other advice for debugging why the user is not receiving the email? >> > I have already tried going onto the mail server and using shell >> commands >> > to manually send the user emails. The user can receive them perfectly >> > fine which makes this a bigger mystery. >> > >> > Thanks for any help :D >> > >> >> Have you checked the mail-server debug logs to see if ReviewBoard has >> *tried* to send a message? Also, is there anything unusual about the >> user's name or email address? Is it possible that it contains some >> unusual characters that might be confusing ReviewBoard or the MTA? >> >> >> -- Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/ --- Sign up for Review Board hosting at RBCommons: https://rbcommons.com/ --- Happy user? Let us know at http://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups "reviewboard" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/groups/opt_out.
