Did you ever figure this out? I'm having the same problem here with a
specific user and only on 1 of our RB servers. I can't figure out where RB
is logging its smtp messages. I don't see anything in my reviewboard.log
On Wednesday, July 31, 2013 10:51:35 AM UTC-7, ReviewBoard User wrote:
> Hey Stephen,
> Thanks for the suggestion :). The reviewboard logs generated don't suggest
> that there was anything wrong with sending the email for this user which
> might be because the error is masked elsewhere. There is nothing unusual
> about the name (it is entirely alphabetic).
> On Wednesday, July 31, 2013 10:12:49 AM UTC-7, Stephen Gallagher wrote:
>> On 07/31/2013 12:54 PM, ReviewBoard user wrote:
>> > Hello,
>> > I have a very specific user that can't receive emails via ReviewBoard
>> > when creating requests or updates to the request. I checked this
>> > the database, and he is an active user with the correct email.
>> > I'm attempting to follow the code to send out an email that would
>> > replicate the code flow. Are there any tips on how to do this?
>> > So far, I have done a search on the code from github to get hints on
>> > to do this, but each method requires multiple arguments that I can't
>> > confidently supply.
>> > Any other advice for debugging why the user is not receiving the email?
>> > I have already tried going onto the mail server and using shell
>> > to manually send the user emails. The user can receive them perfectly
>> > fine which makes this a bigger mystery.
>> > Thanks for any help :D
>> Have you checked the mail-server debug logs to see if ReviewBoard has
>> *tried* to send a message? Also, is there anything unusual about the
>> user's name or email address? Is it possible that it contains some
>> unusual characters that might be confusing ReviewBoard or the MTA?
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