Hi Christian, We are using LDAP for login. The only reason why I thought of hostname change was he was able to see reviews before and not anymore after DNS change. (as he claim)
I forgot to mention along with DNS change we changed the LDAP domain so the user now has two logins e.g. account with [email protected] and account with [email protected] - for both of his accounts he had reviews associated but when I looked up for those accounts I don't see any reviews in his dashboard page. I tried to delete user but reviewboard threw me an warning that "x number of reviews are linked to the user, are you sure you want to delete user". Does this click anything to you? -Yugesh On Monday, October 5, 2015 at 4:56:04 PM UTC-6, Christian Hammond wrote: > > Hi Yugesh, > > None of the review data is tied to a hostname, so I suspect it has > something to do with the account he's using, since he had to re-log in > again. > > Is there any chance you're using LDAP/AD and the user has logged in using > an alternate casing of his username?We've since added fixes so that this > wouldn't create duplicate accounts, but it may be that his old stuff was > under a "FooBar" username and the new one is under "foobar". > > Christian > > -- > Christian Hammond - [email protected] <javascript:> > Review Board - https://www.reviewboard.org > Beanbag, Inc. - https://www.beanbaginc.com > > On Mon, Oct 5, 2015 at 3:52 PM, Yugesh Kambham <[email protected] > <javascript:>> wrote: > >> Hello, we recently had to change DNS name of our reviewboard server. For >> one of the registered user reviews were gone from his "my dashboard" page >> since then. He is still a reviewer for few pending reviews but he can't see >> anything in his "my dashboard" page. Does anyone know what's happening? >> This didn't happen for all users but only for one user so far. Any help is >> appreciated. >> >> We are using reviewboard v2.0.2. >> >> Thanks, >> Yugesh >> >> -- >> Supercharge your Review Board with Power Pack: >> https://www.reviewboard.org/powerpack/ >> Want us to host Review Board for you? Check out RBCommons: >> https://rbcommons.com/ >> Happy user? Let us know! https://www.reviewboard.org/users/ >> --- >> You received this message because you are subscribed to the Google Groups >> "reviewboard" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected] <javascript:>. >> For more options, visit https://groups.google.com/d/optout. >> > > -- Supercharge your Review Board with Power Pack: https://www.reviewboard.org/powerpack/ Want us to host Review Board for you? Check out RBCommons: https://rbcommons.com/ Happy user? Let us know! https://www.reviewboard.org/users/ --- You received this message because you are subscribed to the Google Groups "reviewboard" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
