Looks like that's the issue. If his old username was x...@x.com, but the new
username is x...@y.com, then those are two very different accounts. This is
going to happen to anyone who has a new username due to that change.
You never want to delete a user, but what you can do is mark one as
My suggestion is to mark any new account as inactive and rename it. Then
take the old account (x...@x.com) and rename the username to x...@y.com, so all
the old data is linked.
You may then need to re-assign review requests/reviews in the database to
the new user.
Generally, it's better to use real usernames and not a @domain.com if that
domain can change.
Does that help?
Christian Hammond - christ...@beanbaginc.com
Review Board - https://www.reviewboard.org
Beanbag, Inc. - https://www.beanbaginc.com
On Mon, Oct 5, 2015 at 4:08 PM, Yugesh Kambham <yugeshredd...@gmail.com>
> Hi Christian,
> We are using LDAP for login. The only reason why I thought of hostname
> change was he was able to see reviews before and not anymore after DNS
> change. (as he claim)
> I forgot to mention along with DNS change we changed the LDAP domain so
> the user now has two logins
> e.g. account with x...@x.com and account with x...@y.com - for both of his
> accounts he had reviews associated but when I looked up for those accounts
> I don't see any reviews in his dashboard page. I tried to delete user but
> reviewboard threw me an warning that "x number of reviews are linked to the
> user, are you sure you want to delete user".
> Does this click anything to you?
> On Monday, October 5, 2015 at 4:56:04 PM UTC-6, Christian Hammond wrote:
>> Hi Yugesh,
>> None of the review data is tied to a hostname, so I suspect it has
>> something to do with the account he's using, since he had to re-log in
>> Is there any chance you're using LDAP/AD and the user has logged in using
>> an alternate casing of his username?We've since added fixes so that this
>> wouldn't create duplicate accounts, but it may be that his old stuff was
>> under a "FooBar" username and the new one is under "foobar".
>> Christian Hammond - chi...@chipx86.com
>> Review Board - https://www.reviewboard.org
>> Beanbag, Inc. - https://www.beanbaginc.com
>> On Mon, Oct 5, 2015 at 3:52 PM, Yugesh Kambham <yugesh...@gmail.com>
>>> Hello, we recently had to change DNS name of our reviewboard server. For
>>> one of the registered user reviews were gone from his "my dashboard" page
>>> since then. He is still a reviewer for few pending reviews but he can't see
>>> anything in his "my dashboard" page. Does anyone know what's happening?
>>> This didn't happen for all users but only for one user so far. Any help is
>>> We are using reviewboard v2.0.2.
>>> Supercharge your Review Board with Power Pack:
>>> Want us to host Review Board for you? Check out RBCommons:
>>> Happy user? Let us know! https://www.reviewboard.org/users/
>>> You received this message because you are subscribed to the Google
>>> Groups "reviewboard" group.
>>> To unsubscribe from this group and stop receiving emails from it, send
>>> an email to reviewboard...@googlegroups.com.
>>> For more options, visit https://groups.google.com/d/optout.
Supercharge your Review Board with Power Pack:
Want us to host Review Board for you? Check out RBCommons:
Happy user? Let us know! https://www.reviewboard.org/users/
You received this message because you are subscribed to the Google Groups
To unsubscribe from this group and stop receiving emails from it, send an email
For more options, visit https://groups.google.com/d/optout.